Patient
Everything went great
Everything went great. Thank you!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Everything went great. Thank you!
Patient
The facilty was clean. The receptionist was professional. The serve was quick considering the circumstances we are facing. The doctor was thorough.
Carolyn S.
I like Better Meds. Quick, clean, friendly staff. Sure beats calling my Primary care Dr. When I am very sick & they can't see me for a week.,I like to walk right in. Thanks for your service.
Tovian S.
The quality of care was excellent. The staff reacted quickly to my situation which probably saved my life. Thank you
Patient
Visit was all good took good care of me no problems
Patricia Ann L.
Very well organized. I had COVID-19 testing done. I liked the drive-up, getting tested, and results back in a few days. Will definitely to family & friends.
CYNTHIA L J.
CARE WAS GREAT. BILLING NEED SOME WORK. THEY CHARGED MY CARD AT LEAST 3 TIMES AND THEN CREDITED IT BACK, BUT I HAD TO CALL SEVERAL TIMES TO GET ANYONE TO HELP ME FIRST. THEN YOU STARTED CHARGING MY CARD AT LEAST 3 TIMES THEN HAD TO CREDIT IT BACK. MY INSURANCE COMPANY PAID IT IN FULL. I CAN'T UNDERSTAND WHY YA'LL KEPT CHARGING ME.
Angela R.
The person who swabbed me for covid testing messed up my sinus cavity. My nose still doesn't blow right. Testing was so very painful and I felt a pop when he angled the swab to the right and left in my sinus. I had a nose bleed for a while after. I have only been to the drive through covid testing, so I can't speak to their urgent care. They did respond quickly through the digital chart.
Response from BetterMed Urgent CareJun 30, 2020
Thanks for your feedback. I’m sorry to hear about your uncomfortable exam and test. I would like to know more about your experience if you wouldn’t mind contacting sending a message to [email protected]. We take feedback like this very seriously and appreciate your time.