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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Cindy D.
Aug 3, 2021
Very pleasant staff
Very pleasant staff; thx for helping me feel better 😀
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Julie M.
Jul 31, 2021
As always BetterMed delivered on top…
As always BetterMed delivered on top notch care. My family, and myself have been seen for various reason, and have always been very well taken care of. Nothing bad to say about this place.
Report
Aigul S.
Jul 29, 2021
RIP OFF - BE AWARE !!!!
I would give 0 stars if I could. The worst place ever!!! They've asked to pay $20 copay and kept the card on file to charge me extra $200 a month later. Be aware of the papers you are signing because they can rip off hundreds and thousands of dollars for the most basic visit.
Response from BetterMed Urgent CareAug 23, 2021
Hi Aigul, I am sorry that you have had a frustrating experience with us. If you have any questions on your bill, please reach out to Tina Lester, Director of Billing: [email protected]
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Uma
Jul 29, 2021
Staff is incredibly friendly and helpful
The staff was incredibly friendly and kind. I’ve been to many different urgent care and by far this place at the bus service whether it was over the phone or in person.
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Patient
Jul 28, 2021
Thank you
Grateful they sent us on to the ER as our daughter did need surgery to repair the damage to her fingers.
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Lynette S.
Jul 28, 2021
This place has save my life
This place has save my life. If they didn’t dig into the problem I would have never known. I just say thank you again
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Customer
Jul 28, 2021
The staff is very good
The staff is very good. I've never had a bad experience.
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Patient
Jul 28, 2021
The front desk staff was polite and…
The front desk staff was polite and checked us in and my kids received great service from the doctor also.
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