BetterMed Urgent CareReviews of bettermedcare.com

Great facility and service

I signed in, paid for platinum but was unable to withdraw earnings

Was absolutely a waist of time.

I saw Kelsey Carr Nurse practioner in mechanicsville va who went over and beyond to be courteous and helpful. She deserves to be acknowledged for her outstanding professionalism and I appreciate her. The entire staff was amazing and I Thank you so very much, this is what many more in the medical profession should strive to be like, Thank you so much Kelsey!

I have been to a few different Better Med locations in the Richmond Va tri-cities area most I have had great experiences with. However the Willow Lawn location is by far the worst location in the area. The receptionist is always rude. I’ve had experiences with two different ones. There is clearly a lack of management at this location as well, With astronomical wait times. It took 3 patients lined up for over 30 min for the receptionist to tell us to check in with the iPad today. There is no signage or instructions to do so when you enter the facility. As far as I am concerned I rather drive 20-30 min out of my way to go to another location than come to this one that is closest to my house ever again.

Excellent care from the minute I walked in the till the end of the visit. They are by far the best urgent care facility in the greater Fredericksburg area.

I have had the very best of care at this Medical facility. I have been to BetterMed on numerous occasions and each time the nurses and other associates have been efficient and kind. On my last visit they quickly diagnosed Sepsis and within the hour had me rushed to a hospital. This probably saved my life! Since then I have told my story to many people and advised them of the outstanding care I received at BetterMed. Thank you for providing this kind of medical care to our communities.

The NP Monica was rude and it was clear she didnt want to see me The rest of the staff there was very good!