BetterMed Urgent CareReviews of bettermedcare.com

Good care, but practice of having a credit card on file is unacceptable. I have insurance and I pay my copay. I should not have to leave a credit card on file to receive care. Will not go back...

These guys were awesome!!! They went above and beyond with me. Stayed and chatted about my health and gave me plenty of time and testing. It was a great experience. Thank you guys!

BetterMed has brought customers service to urgent care. They are very efficient, attentive and pleasant to work with.

They were very efficient and quick.

We came in 20 minutes prior to closing, everyone on staff was friendly. We were checked in efficiently and taken back without waiting. The PA was thorough and compassionate. The lady that helped with X-rays was kind.

Highly Recommend - Great group. Very polite. The doctor took her time and explained everything and listened to my concerns.

I came in with burning ear pain. When my blood pressure was taken it was very high for my typical normal pressure. 154/90 approximately. ( I am normally 120/80). Th e tech taking my pressure said she would come back and take it again but never did. When the PA came into the room she didn’t mention my blood pressure so I guess it either wasn’t recorded or she didn’t notice. I was given a steroid pack for my ear. When I got home my wife was alarmed at my blood pressure numbers. She told me to go back and have them take it again. I went back the next day and it was 177/110 in the right arm and 166/100 in the left. All the tech said was so you feel dizzy? And I went home. My wife was upset when she heard that my blood pressure was that high and immediately called the cardiologist. He called in a blood pressure medication and saw me the next day. As it turns out I have a blockage in my left anterior descending coronary artery and will have a stent placed on Monday. If my wife had not been knowledgeable about high blood pressure and what could be wrong I might not have done anything about it because I don’t know what levels are considered dangerous. It concerns me that Better Med ignored or didn’t react to blood pressure numbers that were dangerously high

Told at the last minute I had to pay out of pocket which was VERY UNPROFESSIONAL & INCONVENIENT