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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jan 8, 2021
excellent!
Staff and facility was excellent!
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Patient
Jan 8, 2021
I needed a Covid-19 test done right…
I needed a Covid-19 test done right away and I am very appreciative that I was worked in at the last minute. Thank you team.
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Patient
Jan 8, 2021
Courteous staff
Courteous staff
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hdd
Jan 8, 2021
We got excellent care
We got excellent care. Staff was on top of it and got us in and out very timely!! Will recommend to all my friends
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Patient
Jan 8, 2021
We went to BetterMed to get rapid COVID…
We went to BetterMed to get rapid COVID testing done for travel. The receptionists and medical providers were very kind and efficient. We made the initial appointment online and when we got there, it was very quick and efficient. I would definitely go back and recommend to anyone!
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Patient
Jan 8, 2021
Covid testing
We had a covid test done here. Very organized, friendly & excellent service
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Patient
Jan 8, 2021
Wait time
Had to wait almost an hour after my appointment time to see someone.
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Caleb
Jan 8, 2021
My son received excellent care when he…
My son received excellent care when he went in for a back issue. His care provider was thorough and practical. I fully anticipated having to pay for an xray whether it was warranted or not but she said since it was muscular there was on need for one. She said he should rest his back with limited activity for about a week and he should be fine. She was right! We hope we get to see her the next time we have a medical issue.
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