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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Jimmy
Jan 15, 2021
Staff were AMAZING from start to finish.
The staff was amazing from start to finish. They were polite, engaging, protected yet still made me feel comfortable. They were absolutely the best.
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Patient
Jan 15, 2021
Very nice however way behind
Very nice however way behind. Had to wait. 45 min after scheduled visit
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Patient
Jan 15, 2021
Very fast and organized
Very fast and organized. I did not completely read the sign and went inbut maybe if the appointment had that information in it would be helpful unless I did not read that also.
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Justin D.
Jan 15, 2021
Never received my results
Never received my results
Response from BetterMed Urgent CareJan 15, 2021
Hi Justin, We apologize for the delay. Results should be available in your online portal, however we will alert the site manager to your experience. Thank you for taking time to leave us feedback.
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C. K.
Jan 15, 2021
responsive to questions
I received thoughtful replies to my questions and left feeling more educated about my health issues than when I arrived.
Report
Patsy D.
Jan 15, 2021
The staff was efficient and very…
The staff was efficient and very helpful. Thank you so much!
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Diane M.
Jan 15, 2021
When you walk in the girls behind the…
When you walk in the girls behind the desk so nice and the nurses who took my blood so friendly and didn’t hurt a bit
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Patient
Jan 15, 2021
My husband hurt his back Christmas Eve
My husband hurt his back Christmas Eve. Better Ned was open on Christmas Day. (Thank you for saving us a trip to the ER.) We scheduled an appointment. They were prompt and very nice. The provider gave my husband exactly what he needed to feel better and enjoy the rest of the holiday. Very pleased with this visit.
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