Megan G.
Great System
I've been using this Volunteer Management System since 2015. The interface is very user friendly and the company is constantly adding new features. They really listen to their customers and do a great job of meeting needs.

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
Excellent

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407 approved reviews, newest moderated first
Megan G.
I've been using this Volunteer Management System since 2015. The interface is very user friendly and the company is constantly adding new features. They really listen to their customers and do a great job of meeting needs.
Brooke
Better Impact is fantastic! I was sold right away when they sent a professional, detailed quote about the features and cost of our subscription. Since switching from a different volunteer management software system, I have benefited from Better Impact's modern features like texting, intuitive design and INCREDIBLE customer service via chat, email and phone. Would recommend 1000 times over!
Tammy S.
I love Better Impact! I switched over from another software that was just very clunky. It's possible that the previous one I was using offered some similar features but in 5+ years I was never able to figure that out. It was not intuitive at all. The help videos were outdated and I never once actually spoke to a live person. I started using Better Impact in Jan 2020. Unfortunately, we had to significantly cut back on using volunteers in March (due to COVID) but that gave me plenty of time to really get to know this system. It's fantastic! It is SO flexible. The training videos and articles are very clear and helpful. I've used the chat feature several times and the response time is excellent. The staff has always been extremely helpful, kind, supportive, and able to answer my questions/dilemma in a very understandable way. The system is very user-friendly. Both my staff and our volunteers were excited at how easy it is. Also, the look is very appealing and welcoming. I rave to my colleagues about it and have encouraged all of them to try it. I've been nothing but pleased since switching over and give Better Impact the highest recommendation without hesitation.
Muhammad Nasir A.
I am working in NDIS Registered Provider ndis.registeredprovider.com.au/ and found your software good
Jenny G.
I have used this software for over 7 years. I did a lot of research prior to purchasing. This has made my job easier and has given me the time I need to dedicate to our volunteers and mission. The software itself is easy to understand and is user friendly. You are also able to create your own reports. The staff is very friendly and they respond very quickly to all of my questions. I have enjoyed how user friendly it is. I highly recommend this software to others.
Karen C.
I have worked with this software for over 7 years. I have enjoyed how user friendly it is. When I have needed help the team has provided fast and easy to follow support. I highly recommend this software to others.
Stephanie
Great product and tell everyone I see about it.
Dianne M.
The best software program we've ever had. It makes my job as a Volunteer Coordinator more efficient - information is a finger tip away!