Alyssa
Best decision we have made!
Better Impact has been a vital tool in improving our volunteer experience for our nearly 1,100 volunteers!

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
Excellent

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IT & Communication · Naperville, Illinois
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IT & Communication · Chicago, Illinois
Excellent
407 approved reviews, newest moderated first
Alyssa
Better Impact has been a vital tool in improving our volunteer experience for our nearly 1,100 volunteers!
Sydney W.
Better Impact has made it very easy to access all the different reports that we have to pull for over 1,000 volunteer which we use at our shelter. Their use of eLearning Modules has immensely shorten the time it takes for our volunteer to complete their training process from 3 months to now just a week. This system is very user friendly and easy to use!
Suzanne
Many thanks to the entire team at Better Impact for guiding me to navigate the volunteer program. "It takes courage to be creative" and this is how I felt with beginning the process of having a volunteer software program do what I wanted it to do... I am thrilled to say I love our results and so do the volunteers! I can only imagine the possibilities!!
Derek O.
While some functionality is lacking, it is a good system and exactly what we were looking for. The application itself does not have any type of input auditing so anything can be placed in most fields (letters in phone # fields). There also isn't a way to easily add multiple hours/days at once so hours must be logged each and every day.
Response from Better ImpactDec 4, 2020
Hi Derek - Thank you for taking the time to post a review. Regarding the hours logging, and just in case you aren't already aware, you can set up scheduled Activities to record the hours associated with its shifts automatically. Please reach out to us if you want to implement that and need any assistance.
Tracey S.
Everyone is so helpful, patient, kind and knowledgeable. When I am frustrated because I can't find something, they are on it. I often work with Mohana, and she is so lovely and helps me solve my troubles every time. A great system, and a very helpful team to help you through as you learn the system and work out the kinks. Awesome!
Laura K.
Extremely quick responses! They are very willing to work with me as long as it takes for me to understand the answer to my question. Plus the reps have a sense of humor, which I appreciate!
Molly
BetterImpact has allowed us to keep track of a huge number of volunteer applications we've received this year! It's also enabled us to keep in touch with our existing team of volunteers throughout this difficult year and we've made use of the eLearning function to put some of our induction and volunteer training presentations online! A very handy piece of software, a couple of tweaks to some of the functions would be great but overall brilliant!
David M.
Better Impact was a great decision for us. It has proven to be a versatile, robust, and entirely reliable package, and it made it easy for us to expand rapidly. Support has been excellent - Everyone from board members to interns has been able to get help when they needed it.