Better ImpactBetter Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
Excellent
IT & Communication · Evanston, Illinois
Excellent
IT & Communication · Naperville, Illinois
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IT & Communication · Chicago, Illinois
Excellent
407 approved reviews, newest moderated first
Stefanie R.
Chat feature is HUGE advantage! You get your answer almost instantly so you don't have to come back to it. This software is the best investment for any organization as it is so efficient and effective! Thank you for your stellar customer service!
Response from Better ImpactDec 17, 2021
Hey Stefanie - Thanks for chiming in! We truly believe our software and our support are inseparable in terms of what we provide to the sector.
Alejandra H.
This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunteer and client portals. The QR Timeclock system feels innovated and up to date with times! The background check partnership is amazing and had previously been using for years. I'm so appreciative with the online chat systems and have always had my questions answered.
Response from Better ImpactDec 17, 2021
Hi Alejandra - It's great to hear that we've been able to help your renters volunteer engagement and that people are happy using the system. Thank you for taking the time to share your story.
Chris R.
I absolutely LOVE the ability to chat with the staff for immediate help. It helps tremendously that I am able to print out the answers from the links sent and file them away for future use. BEST IDEA EVER!!!!
Response from Better ImpactDec 17, 2021
Hi Chris - Thank you for sharing your experience with our chat support channel. Whether it's by chat, email or telephone, we like being here to help!
Rachel C.
Better Impact has changed the way my organization manages our volunteers! Before Better Impact, we were using spreadsheets and keeping information in email messages - a system I would never recommend. Better Impact has truly made us an established, organized, and legitimate volunteer program and I don't have enough positive words to say. We operate a network of charter schools for kids with and without disabilities. This includes 8 schools and over 500 volunteer opportunities weekly. Better Impact has made that not only manageable, but also fun!
Response from Better ImpactDec 17, 2021
Thank you Rachel. My favourite comment to read in your review is that we also make it fun. Life is too short not to have fun!
Janice W.
Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If there is something we want to do, there is usually a work around that makes it possible if not a direct feature. Support is very responsive and provides help immediately.
Response from Better ImpactDec 17, 2021
Hi Janice - Time flies doesn't it. I am thrilled to hear that we have made a difference in Sacramento.
Wetzfalia G.
Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.
Response from Better ImpactAug 25, 2021
Hi Wetzfalia - Thank you so much for chiming in on your experience with Better Impact. It's great that you have moved from the time consuming process of manual scheduling to something much more efficient.
Lara
Volunteer Impact has been a game changer for us the last five years. Our volunteer coordinator can spend time on cultivating community relationships and less time on paperwork. Thank you!
Response from Better ImpactAug 25, 2021
Relationships vs paperwork - YES!
Jenna G.
Better Impact is a life saver. This software has changed the way we onboard and schedule new volunteers and has made my job MUCH easier. It's user friendly and my tech savvy volunteers love it. The only thing I might change would be to have more reports showing data show by show instead of by hours logged, as I don't use that feature for our company. Besides that, I'll give Better Impact a BIG Thumbs up!
Response from Better ImpactAug 25, 2021
Hi Jenna. We're thrilled to hear that our software is helping you so much. While I can't make any promises of course, we'd love to hear more about what you are looking for in a show by show report. Feel to open a chat to let us know when you have the time.