Paul M.
Just gets better
We have been with BetterImpact for almost 4 years now and it just keeps getting better and better!
Response from Better ImpactAug 25, 2021
Thanks Paul. We plan on keeping it that way!

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
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407 approved reviews, newest moderated first
Paul M.
We have been with BetterImpact for almost 4 years now and it just keeps getting better and better!
Response from Better ImpactAug 25, 2021
Thanks Paul. We plan on keeping it that way!
Karleen
I wish to thank the BI team for making recent changes to the Home Screen Dashboard, where we can now click on all statuses and it brings up a list of volunteers. A game changer and less frustration with that page.
Response from Better ImpactJul 7, 2021
Hi Karleen - We're thrilled to hear that this has made a big difference for you. Thanks for chiming in on it!
Stephanie
I have been using Better Impact for over 10 years and it is comprehensive and user-friendly. I find it easy to find volunteers and filter activities and shifts.
Response from Better ImpactJun 16, 2021
WOW Stephanie! 10 years, that's awesome. I'm so glad we can be a part of how you help families.
Alicia S.
Better Impact is a wonderful tool for our organization! We are able to organize our volunteers within hospice, but also at our resale shoppe. Most importantly, it's very user-friendly for our volunteers.
Response from Better ImpactJun 16, 2021
This is wonderful to hear Alicia. We always like to hear stories of how we are helping our members but it's especially the case from hospices because our software actually started as something I offered to build as a donation for a hospice 20 years ago.
Sue
Very happy with Better Impact. While we are still learning, the options available for both coordinators and volunteers is exceptional. We have also launched Member Impact and finding this works well as a database for recording the liaisons community work. The prompt feedback by both Andy and the 'chat' team is appreciated.
Response from Better ImpactJun 16, 2021
Thank you for sharing this Sue. As you continue to learn, remember that we're always here to help. I'll be certain to pass your appreciation on to Andy and the Member Success Team.
Christine H.
Love the new look, makes it so much easier to find things.
Response from Better ImpactJun 16, 2021
This was a pretty big leap for us so it's really wonderful to hear that it was worth it. Thank you for chining in. :-)
johanna S.
As the only paid volunteer coordinator for a large school district, I worked with a team of parent volunteer leaders to review and make recommendations for a volunteer management software. For many reasons, of the programs we reviewed, it became very clear early in the process that Better Impact was the best option. The Enterprise version allows for centralized tracking, reporting and management of volunteers across the system. All while each school, as an organization within the Enterprise, remains unique in their programing and activates. Five years in, I am still very happy to be working with Better Impact. I can’t say enough good things about their customer service and tech support!
Response from Better ImpactJun 16, 2021
FIVE YEARS! Times goes by fast, doesn't it Johanna? Thank you for putting your faith in us five years ago. We put a lot of effort into trying to provide great support so its great to hear we are there for you. I'll pass your comments on to the team.
Kelle G.
The team at Better Impact provide speedy, top notch support for software that makes managing our volunteer team more efficient. We are very happy we selected Volunteer Impact!