Better ImpactReviews of betterimpact.com

Better Impact provides a intuitive and comprehensive way to organize your volunteer opportunities. It also provides a easy way to track your volunteer hours and shifts you have worked.

We're evaluating BI for use in our organization which has well over 100 volunteers actively assisting members of our community. The BI folks have build a solution that, out of the box, fits most of our needs. Furthermore, where some tinkering is required, they are able to come up with easily implementable tweaks that do the job. The UI is intuitive and the functionality is comprehensive. And even though we've only been using the product for a bit over a week I fully expect it to serve our needs for a very long time.

Just an amazing ride that despite being the lone champion didn't feel lonely thanks to the amazing support in particular Thomas but all interactions with BI staff have been fab. A new member of staff said the other day that she loved the system and I have only shown her a little of it so far.

These guys and their customer service. If you want fantastic, quick and reliable support then please use these guys. There search bar is wonderful and very smart. Much easier to navigate compared to Outlook, for example! lol I love the different ways the hours can be tracked and I love the pie charts.

A great tool for managing all volunteers! Better than using paper forms and having to keep track of them that way.

SHANNON!!!!! Thank you. I called the Help Desk so nervous to ask my questions. Shannon was amazing. So engaging, easy to learn from, spoke my language as I am learning the Better Impact language. By the end of the call I was feeling so much more confident and felt heard. What an awesome experience! Thank you Shannon for showing me the "real work" sections.

Trying to set up for our charity. I found the tutorial videos excellent but, inevitably, there are problems with our unique situation that don't seem to fit the standard approach. Shannon on the chat was very knowledgeable and sympathetic and, after a bit of discussion, helped me find the solution. They're really good.

Been using Better Impact since 2009 and can say that it has revolutionized volunteer management practices of recruitment, engagement, retention and recognition - allowing our organization to pivot to ever changing needs of the communities we serve. Excellent software that seems to stay in pace with current trends in volunteerism in 2022 and staff support are amazing when we needed.