BetterHelpReviews of betterhelp.com

Betterhelp, has helped me more than my past therapists.

It makes communicating very easy and convenient. You can a session from anyway without the hassle of scheduling an appointment and visiting an office.

This format of counselling costs around about the same or slightly more than office-based counselling, but you get far more for your money. You get a 45-minute session every week, which can be video, voice or real-time chat, and you also get 24/7 access to a chat interface that allows you to communicate with your counsellor at any time; you have to wait several hours usually for a reply, but you can provide a lot of information that way that saves session time. There are also useful group webinars providing guidance on various general topics.

The best decision I ever made was signing up for BetterHelp. I have access to my therapist pretty much 24/7. I can write whenever I need to. It’s like having a journal that understands you, answers all your questions and writes you back!

I've never been to therapy before but ever since I joined Betterhelp I am better at managing my anxiety and impulsiveness. I understand myself better and and it helped me to achieve the goal I wanted.

Caring counselor, works towards knowing g your goals and needs

The convenience of having a counselor to talk to on my busy schedule has allowed me to get the help that I needed. My personal counselor meets my late hours for live sessions and replies back quickly. She has been a great help, genuinely listening and reaching out to me to even check on my well-being.

First and foremost the website is incredibly easy to use. The navigation is intuitive, and the video chat tools are excellent. I got matched with a great counselor. It was nice knowing that I could have requested a new one if she didn't work out, but my counselor was honestly the best professional counselor I've ever had. The first few weeks are spent filling out worksheets. I'm not going to lie, I was a little ticked off when the only response to a worksheet was another worksheet, but they're TOTALLY NECESSARY! They're even helpful to keep around as a reference. You need to sit down and focus and dig deep and answer them fully and honestly. It hurt me to be honest with them but it opened a communication pathway with my counselor to figure out WHY some of those answers hurt. After that, progress came pretty quickly. The sidebar is another aspect of the website that's a huge help. It contains all the filled out worksheets as a reference -you can even download them and save them or print them out. The sidebar also has a goals section where you can update your progress on some things -your counselor can see when you update. (they can also see when you're NOT updating too) It's so nice to have instant access from anywhere to send a message when you're in a dire situation and you can video chat from the comfort of your own home - it makes the entire experience more comfortable and easier to deal with. The only downside is the cost of service because my insurance at the time didn't cover counseling. (I'm sure this is an edge-case scenario as my company had their own counseling program that didn't work for me) Betterhelp does offer some discounts if you're in a tough financial situation though -I managed to get a 10% discount after explaining my situation - it helped. After a few months of excellent counseling I was able to go with a cheaper, text only plan that better suited my financial and emotional needs. The service was still excellent, the counselor still gave me the same amount of attention I was getting when I was paying the cost of the unlimited plan. All in all I'm 100% satisfied with better help. The website experience was excellent, they match you up very well with counselors, and the service worked for me -It was the best decision I made in 2018.