BetterHelpReviews of betterhelp.com

This is such an easy and convenient platform to use. I use the phone chat and messaging option. So far I like how accessible my therapist is. I don't have to wait in-between phone appointments to discuss things with her. I can send it through the messages/chat section and she provides feedback from there. At first I was hesitant to do a phone call session because I wanted to do this completely through message but ive found its helpful when the therapist is able to ask you questions in real time. Also, even if I don't have anything in particular to chat about she can ask questions that will get me talking so I do appreciate that. Sometimes it's difficult to figure out where to start the conversation and the phone session helps with that.

For me, one of the biggest obstacles to getting therapy is making the time in my schedule. The ability to have face-to-face therapy via video call, right from my computer is quite literally a Godsend. After only one visit, I am already breathing a little easier and feeling armed with action plans to overcome my current challenges. THANK YOU, BetterHelp -- you really ARE better help for me!

I joined this therapy app with plentiful of doubts and skeptical perception. Yet through counseling i received i was able to identify my inner hidden pains and fear and learn to overcome them while learning to live in a healthy mental state. I definitely recommend it for others.

Better Help is a fantastic alternative to face-to-face therapy. They go the extra mile to ensure that you have a smooth and productive time. I can't recommend it enough. Well worth the money spent is all I can say.

I've been using BetterHelp since around May 2019 and it was my first experience with online therapy. I had done academic based counseling (geared towards making sure you're not cracking underpressure) while in college but this was different. Let's just say I was skeptical at best. I had had a rough several days that had really been years and I just wasn't bouncing back like I once was. I knew I needed help I just couldn't find it in a format that was convenient and confidential. Enter an ad for BetterHelp. I went through the steps for signing up and was assigned a licensed mental health counselor by the next day. I was provided basic information, including her license number so I could verify her credentials through the state licensing board (yes she is legit). We discussed my "problems" and what brought me to the site at length. While the discussions took place through the app's messaging platform over the course of a few days, the counselor had determined my underlying problems by Day 1. I was thoroughly impressed. I was provided external resources to look into it on my own, a plan for how we could proceed, as well as immediate next steps. Honestly, signing up for BetterHelp was the best decision I have ever made and I wish I had done it sooner. It is incredibly convenient. Yes it is pricey, but if you were paying for an in-person therapy session, in general, you only get that session to discuss your issue. With BetterHelp, you get unlimited access via the in-app messaging, scheduled video calls, phone calls,and instant messaging. The privacy features are great. Unless there is a concern that you are a risk of harm to yourself or others (as required by law), your personal information is not shared with the counselor. So they don't know what state you live in, they only know the first name you provide. In case of an emergency, BetterHelp provides the information so the situation can be reported to the relevant authorities as required for your safety. All of which is explained in the signup process and by the counselor. The customer support team is great as well. They understand that cost and access can be a hindrance for a lot of people, so there are several payment types and plans available.

Counselor’s are amazing. They respond to you in a very timely manner and when you video chat with them they know when to push you and when to pull back. I’ve really been helped by my counselor.

I am so happy with better help! The therapist they matched me with suits me perfectly. I like being able to send brief notes and get quick replies. I Love not needing to wait a whole week between contacts!

I was skeptical at first but with my demanding work schedule, I needed a platform that would work with my schedule. This has been great for me, I have anxiety and just finding a counselor was hard. I knew I needed help and I am happy I have found better help!