BetterHelpReviews of betterhelp.com

So far my experience with Betterhelp has been great. The counselor I am connected with has been very warm, welcoming, organized, caring, and helpful. #Betterhelpisthebest

When I first joined BetterHelp I was a little nervous because I’ve been to counseling before, but in person. I wasn’t sure how the online would make me feel but with the options to chat through messenger, call over the phone, or video call, I feel like there was so much support and opportunities for me to connect, especially during this time during COVID-19. My counselor has been extremely helpful and I get excited when I’m able to resolve a concern without having to talk to her but based off of the sessions we’ve had where her words of suggestions allow me to process throughout the week. I’ve joined 3 webinars so far and they’ve all been extremely helpful. It’s almost like a pick-me-up for during the week when I can’t immediately talk to my counselor. They are very informational and genuinely provide realistic outcomes of situations that happen to most of us. The therapists/counselors also do a Q&A at the end which makes it great for individuals to feel like we can connect with each other and that we’re not in this alone. Sometimes some people’s questions answer a multitude of concerns when it gets answered! The platform itself is very easy to navigate and I rarely had any technical issues. Due to my area sometimes connectivity was a problem but that was not a BetterHelp platform fault. The only true issue I have with the platform is that I wish there was a way for me to see further out of my counselor's schedule even after booking a time and when I initially signed up, there was an offer for a discounted rate for students but I had to submit an email versus picking the option from the beginning. It did get resolved immediately and customer service was very nice and speedy with their responses. Overall, a great mental health platform and I would recommend it to anyone who wants to get better!

BetterHelp gave me what I was looking for. I was matched with a counselor who understood what I needed and helped achieve these goals. She pushed me to work on things to help myself and gave me the tools to do so. The platform is very user friendly and allows patrons to find a counselor that supports what they need. I have recommended this platform to several of my friends who were on the fence and they have found great benefit from it too.

Easy to use, great customer service.

I have had issues finding the support I need in a mental health institution. I appreciate the choice and individualized service that was provide through betterhelp.com

It has been a great experience so far. My counselor goes above and beyond to make sure I am healthy and checks in with me to make sure I am alright.

I've been with BetterHelp for almost a month, and I can already see an improvement in the areas I want to work on. The system is customizable and there are lots of ways to work with a counselor. My favorite feature is the chat function. My counselor and I exchange notes throughout the week in between sessions, and that helps me feel supported even when I'm not speaking directly to my counselor. If you are on the fence, at least apply. They do offer scholarships on a sliding scale so if the issue is money, they will help out.

I’m so glad i went along with this App , unlike what i thought that sessions might be scripted , It feels so natural and my therapist is very empathetic and reachable