Kendra T.
I think better help has honestly helped…
I think better help has honestly helped me alot and it gives me almost this extra person on my side helping my understand things better

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
Showing 7,657 reviews with 5 stars · Clear filters
Kendra T.
I think better help has honestly helped me alot and it gives me almost this extra person on my side helping my understand things better
Bri
BetterHelp is the best thing that could have happened to me during this time in our country. They’re algorithm for matching is amazing. My therapist is exactly what I’ve been missing in my healing process & personal development. The platform is easy to use as well.
Katie
It took me a lot longer than I'd like to admit to finally try a service like BetterHelp (or in general any sort of counseling service), but after finally trying it, I can clearly see how much of a disservice I did to myself by dragging my feet for so long. BetterHelp has an excellent matching service and an excellent staff of people. The person they matched me with was immediately a great fit for me, for example, and has been a consistent source of support and guidance ever since. Through her I've developed a tool box for the bad days and in general have been able to focus on not just "sticking a band-aid on it", but healing the underlying issues as a whole. I couldn't recommend it enough, to be honest. They have plenty of ways for you to be able to communicate with your counselor based of your comfort level as well, which is a huge plus! I personally enjoy phone calls over video chat so that I can walk while I talk without worrying about a camera, and that works great for me.
Alisha F.
Very easy to use, matched with the perfect counselor for me, and very reasonably priced.
Jacqueline
I live in a place where there is limited access to help for life’s problems. Betterhelp has enabled me to access excellent counselling for a reasonable price. Although my first counsellor was less than satisfactory, Betterhelp allows you to change counsellors until you find one that is best for you. My second counsellor is perfect. She is conscientious, reliable and knowledgeable. Her personality is kind and compassionate. She is like a wise friend. Betterhelp gives you the opportunity to seek discounted counselling if you are struggling financially. I have learnt the skills needed to address my anxiety and now have the confidence to become active in my life.
gina R.
It is nice to have someone to vent to that is very understanding. I feel that if it were necessary, my counselor would be able to recommend a more intensive approach to what my needs were
Yussif
I have struggled with things like depression, anxiety and lack of motivation throughout my adult life but ultimately never sought to address them. It was the usual reasons: denying the issue, thinking I didn't have the time or couldn't afford it, believing I could just will my way out of the negative moments. But the reality for me was that they never went away and I had to face up to the fact that nothing would change if I did nothing about it. I tried the free local NHS 'Talking Therapies' service, which uses cognitive behavioural therapy (CBT) techniques. It was okay, some poor sessions followed by some decent ones, but ultimately time limited to 6 weeks and feeling under pressure to say you're 'fine' now as a result. If you have longstanding issues, then that probably won't work for you either. So, after a while of internally debating the issue I finally decided to bite the bullet with BetterHelp, and I'm grateful that I did. You set your criteria for the type of therapist you would like to be matched with, both professional and personal, and then the service will match you either to a specific therapist or give you a shortlist to choose from. My first therapist looked a great fit but I only realised after that he didn't offer video calls (you get one a week). The service is very flexible about you changing and you don't have to explain why to your current therapist, but mine was very understanding in any case. You also don't pay anything until you start messaging your therapist, so you can take a little time at the beginning to make your choice. I was matched with another therapist, who has remained so ever since. He is a qualified, accredited professional therapist of over 40 years experience and I couldn't be happier with my experience with him. Put it this way - I was intent on trying the service out for a month and moving on, but I have stuck with it for 5 months so far and do not intend on leaving anytime soon. I decided that my mental health was as worthy as a gym membership or takeaway junk food and have committed happily to a positive therapy experience for the foreseeable future. I have even recommended my therapist to a relative based purely on my debrief conversations with my relative giving them encouragement. There are 3 tiers of subscription ranging from weekly to quarterly, with the average weekly cost dropping with each tier, but you'll have to pay the bulk amounts with the monthly and quarterly of course - which is what I do. I have had pleasant surprises where I rated one of my sessions as being slightly less useful than normal purely because I didn't do the preparatory work for it that week and the BetterHelp service team granted me a free week to make up for the lost week (even though it was my own fault!). I have been very impressed by the therapy, the ease of using the app and website, and the service overall. If you're on the fence and are stuck during the pandemic anyway then I strongly recommend that you give it a go. We often don't hesitate to do and pay for self destructive things but seemingly hesitate to do something for our own mental benefit :)
Shannon
I was cautious about therapy before but my experience with BetterHelp has helped me through some issues I ignored for a while and have given me new tools to manage my emotions and mental state. I definitely recommend you give it a try.