Michael P.
Great customer service
After initially being fearful of being ghosted, BetterHelp were great in dealing with my refund request. Thanks! ------- Cancelled my service and requested a full refund within ~2 hours of signing up. So far have been blanked in terms of confirmation from Betterhelp that a refund will be forthcoming.
Response from BetterHelpSep 12, 2025
Hi Michael, It looks like our team replied within 24 hours of your initial email, and has since provided a refund for your membership fee, per your request. If there's anything we missed, or anything more we can do to help improve your experience, please don't hestitate to update your review accordingly, or reply to our last email! We'd be happy to assist. Thank you, BetterHelp Team



