BetterHelpReviews of betterhelp.com

I was skeptical about Betterhelp at first, but the system is quite intuitive and the therapist I'm working with is kind and supportive. It's an especially useful resource in the time of COVID-19 (honestly, I wouldn't have turned to this service without it). My experience with the site has so far been relatively limited (I've only had two sessions with my therapist) but it has overall been positive so far.

I'm still crazy, but betterhelp helps.

BetterHelp is convenient and generally affordable. I like being able to write to my counselor at any time and receive a response within a few days. It's much better than seeing a therapist just once a week. The pricing is fairly reasonable, with some need-based discounts offered, but I still think it's a little expensive for the amount I use it. I could see it being a good price if I were having more video sessions, but I primarily use the text-based counseling, with about one video session per month. My counselor, Nichole Gavel, is excellent. She is empathetic and responsive, present in our video sessions, and invested in helping me.

I really enjoyed my experience with BetterHelp, as I was matched with a counselor that really clicked with me and helped me work through a lot of personal struggles. I appreciate how easy it is to switch counselors if your counselor is not a good fit for you. Using the monthly plan allows you 1 live session a week, and unlimited messaging to your counselor. The ability to reach out whenever you need is great for when you are having days that are difficult, and you could use more immediate support. There are options for financial aid which is great as well, and makes the service more accessible. However, as a Canadian user, there were still difficulties with affordability due to the exchange rate between Canada and the US, as the billing occurs in US Dollars. I really enjoyed the phone call and video option for connecting with my counselor. I really didn't enjoy the live-chat option, which is similar to a text conversation. It felt impersonal, as well as there was often bad connectivity issues to the point where it was almost unusable the few times I tired that option. Overall, I would definitely recommend BetterHelp. Best of luck with your therapy goals!

Better Help is a wonderful platform, it's very helpful and the counselor I have been using has been very informative.

It makes counseling available to everyone who wants it. No longer is lack of time a barrier. It is cheaper than going to a therapist’s office and financial aid is available to those who need it. I don’t have the expense or aggravation of dealing with my insurance company either if I don’t want.

Online counselling has been very helpful for me. Particularly as I am socially anxious and a bit awkward. I'm on the autism spectrum, I stim and and have trouble with eye-contact. Online counselling and phone-sessions are easier for me than face-to-face counselling. I am also not limited by proximity to my counselor, which can be a big factor when you rely exclusively on public transport. The chat function was immensely helpful, especially in the beginning. I felt more secure in doing phone sessions with my counselor after chatting with her for a while. Also in the beginning my PTSD-related symptoms were very severe. I often needed support between weekly sessions and the chat/messaging tool gave me access to that support. My counselor always responded in a very timely and helpful manner.

I have already recommended BetterHelp to many. Though the cost is a little more than our co-pay for counseling through our insurance, I find it worth the extra. I've been able to choose a counselor based on my specific needs, and even switch when the first choice didn't work out as well- without any hurt feelings on either side. I've been able to jump into help groups, to discuss with others all over the world issues we were all dealing with and not feel so alone. There are a variety of topics to choose from. I'd appreciate more groups and classes on parenting, understanding culture today, maybe social skills for teens??? The reason I'm giving BH 4 stars is that there is no reduced cost for families. Thankfully we have insurance that covers counseling, but our co-pay is over $200 p month. I wish we could afford Better Health for our family, but that would be almost double. For one on one counseling... I'd give it 6 Stars!