BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
betterhelp.com
Website
betterhelp.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 11% of reviews.
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Most recent review: October 2026.
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I started using BetterHelp about 2 weeks ago, it took me a while to get up the nerve to sign up. I have to say it is really worth the money. I was assigned a therapist based on my answers to a few questions. I like the therapist, she understands my issues and is about my age which makes our conversations so much easier. I intend to continue until I am at a point where I feel I can use the tools I am learning on my own.
LZ
Laura Z.
Would highly recommend!!!
BetterHelp is super easy to use, and the best way to get affordable, professional therapy. At the beginning you tick through the specific areas you need help with, and what types of therapy you might be interested in, and they pair you with the most ideal person. Doing it via videocall felt just as good as in person, and made it more flexible around my schedule. After 8 sessions I feel worlds better and have to tools to help with anxiety in the future. If I ever want to go back to therapy, I'll use it again.
SD
Shelby D.
Online therapy can fit well with anyone!
It's so hard to reach out and finally get the help you need, especially when you have control issues and think you deserve all the bad things going on in your head. This website, betterhelp.com, allows me to feel like this is only a casual thing, just as small thing, like the smallest thing I could do for myself. Nothing to get all excited over, your know? But the therapist that matched with me just totally gets me, like fully present and knowledgeable about how to handle me, although she wouldn't call it that, and would point out with a knowing smirk alone that I know better than to say it like that.
It's been life-changing and not, at the same time. I walk away from each live session feeling like I just got done talking to my best friend who is older and wiser, and who is there for me, 100%, even with things that I'm not comfortable sharing and they have to push me to do better with, without it feeling like they are pushing.
Seriously, you can say least start with this online therapy, see if it can do for you what might be too hard to do in person, for now. Most therapists can and will do video chats for the live sessions if that's what you want, but I'm finding it better to do it all through text chat, where I feel more about to be open and free with my words.
LG
Luisa Garcia S.
Great service
They are helping a lot of people, they offer differe schedules that can work with job schedules as well
Personally, I really find better help as a big tool to grow
JB
Joseph B.
My therapist is the best
My therapist is definitely one of the best people to help me though my struggles. We talked about helpful ways to address what's going on in my life and she offered her sympathy and genuine care.
MM
MM
Awesome!
I love that better help is an app rather than a typical therapy clinic. It makes me feel comfortable knowing that I can always voice my concerns and problems without feeling that there are others around me who can hear what I say or the feeling of being judged.
CB
C B.
I recommend Betterhelp
I've only been doing therapy via BetterHelp for a couple weeks, but so far I am impressed. I even paid a month for my son who recently lost his health insurance. I like my therapist and she responds in a timely manner. My son seemed to be satisfied with his first session as well.
SC
Sarah C.
I’ve alway told myself that “I’ve already started my inner healing, ON MY OWN!
I’ve alway told myself that “I really should get therapy” yet never followed through & had seen many ads for BetterHelp as well as other online therapy sites but there was one in particular that spoke to me with the right words at the right time. So I jumped in. It has been the best thing that I’ve ever done for myself. The therapist (stopping short of ‘soulmate) I’d been set up with is an absolute wonder. It’s only been a few sessions but the immediate connection I felt along with her empathetic & trusting demeanor has empowered me to share things I’ve never shared before with my hubs, or anyone. I feel linking with BetterHelp has kickstarted my journey to a better me!