Anonymous G.
Great
Great, but there is room for improvement. For instance, in the beginning, I was repeatedly matched to therapists that lacked availability. The site should check their availability or automatically give a free week if your counselor is unavailable the week you are matched. Sometimes, my counselor was not available for a week. It would be nice if you could do a plan where you choose one or two sessions per month rather than being required to do it weekly. I also wish I could use this platform with my insurance (free telehealth). I like the journal system, but it doesn’t let me add entries to old days, only to today. It would also be nice if I could access the platform from my phone and computer at the same time so I could review the worksheets during my session. The worksheets are very helpful. Overall, this tool helped me improve my mental health, and I recommend it to anyone who has never tried therapy to try for at least two months.



