BetterHelpReviews of betterhelp.com

I really love my counselor and it’s clear that BetterHelp has an awesome team of therapists.

Better help is useful. It was easy to use and pretty straightforward. They helped me find a counselor that fit most of my criteria, which was pretty cool.

Better help has made therapy much more accessible for me in a virtual environment. The pros (if you find the right therapist for you) are amazing. And for me personally in finding the right therapist, I was supported by customer service when I let them know I needed to keep searching and they were able to give me a few compensated weeks as I found someone through their platform that was a better fit for me. It's great how you can easily message your therapist on the app, schedule conveniently, and take classes. For someone who is very busy with work, with peaks and valleys I only wish there was a simpler way to pause subscription on the platform if you have to skip a week. However, customer service is rapid in responding when I have needed help with pausing subscription I emailed them and they got back to me with potential options within a day or two. All in all, I'm very happy with the service. It's not a 5 star for me because of the fact you must contact customer service for pausing and because finding a therapist to match you can be overwhelming depending on your experience with therapy. But I'm extremely happy with the therapist I have now and finding her made it all worth it for me.

Trust pilot made it very simple to find a good fit with a therapist. My one drawback is the price per 30 minute sessions. Most therapy sessions I have had previously (outside of Trust Pilot) are 50 to 60 minutes.

Overall, I am very pleased BetterHelp. My one complaint is a lack of overall structure. All of the therapists have been well qualified and I understand it is hard to structure tele-therapy but it seems like each therapist has complete freedom to operate how they desire, which has prose and cons. My first two counselors specifically requested me to change counselors which didn’t feel good, considering everyone in therapy is in therapy for their own reasons. But I admit it is good the counselors have the ability to make that request. Overall- very pleased. Just takes time to find the right counselor!

BetterHelp is a service I'd recommend to everyone. I'm very glad to have decided to use it.

Since covid, virtual experiences are extremely important. People still need to be able to get the help that they need. I started using bh almost 2 months ago. I had never tried therapy before. Being an introvert, having the experience all online was very attractive to me. I'm able to use the app to message my therapist, do journal entries, and look at "groupinars" (which are online seminars for specific topics/issues). My therapist is great and has helped me a lot, even in the short time so far. If that wasn't the case though, you can choose to have a new therapist at anytime. The weekly sessions are suited to your needs. You can do: video, call, and chat sessions. Whichever you are feeling like at the time. I am giving 4 stars only because it is a little pricey for me. Even though it is still cheaper than other apps.

Really enjoy the immediacy with Better Help and that I can have my therapy session in the comfort of my own home. The therapist I got is highly experienced and is changing my life for the better beyond imagination.