BetterHelp Reviews | Read Customer Reviews of betterhelp.com

BetterHelp Reviews | Read Customer Reviews of betterhelp.com

BetterHelp reviews

Showing 7,657 reviews with 5 stars · Clear filters

tina G.
Dec 22, 2022
I have booked some life classes
I have booked some life classes, but I missed because of the difference time zone from Australia. I wish there were record sent to my email. Overall great software that easy to reach to my therapist!
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James
Dec 22, 2022
Support When I Needed It
Betterhelp has gave me access to support that I never even realised I needed. The therapy I'm receiving is undoubtedly changing my life for the better and has opened my mind. I've avoided a lot for a long time, but - via Betterhelp - I'm now trying to really improve myself.
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Morrissey16
Dec 21, 2022
I can't fault the service I received
I can't fault the service I received. The counsellor I was paired with was great. She really listened to me and offered helpful advice. The ability to contact the therapist outside of a session is such a great feature and it was so easy to book sessions and cancel them if need be. A friend recommended the service to me and I wouldn't hesitate to recommend it to anyone. It really is fantastic.
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Brayan
Dec 21, 2022
This is my first time getting a…
This is my first time getting a therapist. I was going thru a situation that I didn’t know that to do. Then I searched for help and found BetterHelp. My therapist helped me a lot and she made me see things different.. I recommend BetterHelp 100%
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Marcus A.
Dec 21, 2022
good customer service
Originally left a 1 star review after paying 2 months fees and only having had 1 session. Customer support very responsive and gave full refund, will consider restarting subscription.
Response from BetterHelpDec 21, 2022
I'm sorry for any issues getting a session booked, Marcus. Our Member Success team can provide extensions in these cases upon request to try and allow for time to "make up" sessions that may not have been available during a particular billing cycle, and it sounds like there may have been a misunderstanding as far as what we offered you (i.e. "1 month free"). I'd love to be able to make sure I can get this all sorted out for you, even if that means stepping away for now and looking at refund options. I'll request more information from you here through Trustpilot and look forward to getting this sorted for you. Kind regards, BetterHelp Team
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Jessica
Dec 21, 2022
BetterHelp is The Best!
I would highly recommend BetterHelp to anyone in need of therapy. The process to sign up for BetterHelp was quick and easy. I was matched with a therapist within minutes of creating an account, and had a virtual appointment set up with my therapist for the following day. The therapist was great; she carefully listened to my concerns involving a romantic relationship, and offered thoughtful advice. Thanks to my therapist, I got the affirmation and confidence that I needed to successfully navigate my relationship!
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John
Dec 20, 2022
It made it great because I was able to…
It made it great because I was able to get answers. I delt with My anxiety and past traumas. The group sessions make you feel like you are not alone. The live chat and messages did help as well. You get what you put in. If you are not vulnerable this will not work for you.
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Tropical S.
Dec 20, 2022
There are many ways to communicate with…
There are many ways to communicate with a therapist and many therapists to pick from to help you.
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