BetterHelpReviews of betterhelp.com

I was matched with a great therapist who understood my needs and validated my experiences. I found the app easy to use and could schedule sessions easily. For the first time in my therapeutic journey (which started many years ago) I journaled using the prompts too. It was very affordable and I have recommended to two people who have also found good therapists.

Customer service has been quick and helpful in crediting me for technical issues. Also the booking system and reminder texts are very helpful. And of course, having experienced, talented therapists is the gem of Betterhelp!

When calling and emailing local therapists didn't result in many call-backs or availability, my company's EAP turned me onto BetterHelp which was a breath of fresh air! I could tell right away via our message exchange that the initial assigned therapist wasn't a fit. I was instantly allowed to choose one from the thousands available. Fortunately, the second profile I read really appealed to me so I decided to give it a shot. Instead of waiting for days if not weeks for a response, I heard from the BetterHelp therapists within hours. The therapist I chose is knowledgeable, kind and dependable. I really appreciate him! I also really enjoy the convenience of the app. It's easy to set appointments and nice to have a video or phone option. Another perk is the ability to send messages (with attachments and emojis if you want) to the therapist whenever you want. Because it's on an encrypted platform (unlike email), private exchanges are protected. The only drawback is that BetterHelp therapists cannot provide written referrals and if the app malfunctions or you have a Wi-Fi problem, there's no other way to access your appointment. As the company grows, I'm sure some of these less frequent hurdles will be address. I'm happy to give BetterHelp 5 stars for providing affordable, plentiful access to quality therapists via a progressive, adaptive platform that caters to modern consumers' needs! P.S. I would love to see BetterHelp leverage this tool philanthropically to offer low/no cost access to historically underserved or stigmatized communities, i.e. BIPOC/LGBTQIA. (:

It was a great app! I really needed to be guided and supported by someone but I didn’t even have the time to go to actual appointment, better help did ease my way to talk to a therapist! My live got super organized and i have a better way of thinking and handling all my issues. Thank you so much!

I have come across BetterHelp when browsing for online therapy. I'm glad I've gone ahead and tried it. I've got matched with an incredible therapist, Maria LAZOPOULOU, who has been accompanying me through one of the most difficult times of my life. She has made my first online therapy experience an exceptional one. I can't thank her enough and I'm also thankful for BetterHelp.

BetterHelp is the easiest online therapy I have ever used. Some others I have honestly given up because setting up and communicating was complicated and slow. They paired me with the perfect therapist. I am a therapist myself so being able to get it right and having it be a breeze to find the right therapist was / is really important to me. GO BETTERHELP!

My therapist!! She helps me so much

I found a good therapist who listened well and who added thoughts and insights that were helpful to me.