BetterHelpReviews of betterhelp.com

I appreciate the various avenues provided to obtain therapy and I appreciate that they listen to hardships so I can continue coming back

BetterHelp helped me to easily get a therapist within a short notice of time. Notifications were prompt and swift. It was easy to Navigate the app and website. Therapist was okay but I think she can improve more on helping to solve the problem than focusing more on bringing faults. To an extent, I felt more of being judged than being helped. I acknowledged that she helped me realize myself but she can improve so as not to make it difficult for the client to open up.

Betterhelp is a God send for someone who is constantly on the move and doesn't have the ability to do in-person therapy. I enjoy the ability to switch therapists if mine isn't meshing well with me. I took a star off because I wish they'd pay their employees better. I've been reading chatter and it seems to be pretty unanimous that Betterhelp provides a good service that meets all regulatory needs, but is abysmal pay, which sucks for those trying to make a difference in people's lives

I'd never seen a therapist before, and I didn't really know where to start. I saw the ad and figured I'd at least try it. I got matched within two days and had my first session I think the day after, so I was very impressed with the timeline. The sessions are way too short though. They don't seem to advertise it, but the sessions are only 30 minutes long. Again, I'm not experienced with therapy, but it seems like sessions should be at least an hour. I'm also not convinced this platform is the long-term solution to therapy.

Need to reschedule but no cues on Reminder screen to see how to do that,, only cancel session.

The app itself works quite good, had to figure out how the tabs worked on my first session, but after that it has been going smoothly

i've had a really great experience with better help over the past few months. i needed some support in making some changes in my life and got paired up with a perfect match, a therapist who got me and has been super helpful. however this wasn't the first time i tried better help and in the past i'd not had as good of an experience. so i think it really depends on who you get paired up with. it is pretty easy now, though, to switch therapists if you don't like who you get initially; this was not the case in the past. and it is definitely way easier and more convenient to do online therapy from home (particularly in the midst of a pandemic) than going through all the work to find an in-person therapist that you like IRL. i also like the fact that you can message and chat online with your therapist, as well as do video/phone sessions. it's not cheap though. they like to tout that they are cheaper than regular in-person therapy but that is certainly not true for me, as most therapists i've had experience with do a sliding scale, and since i'm fairly low income, i've always paid much less than what i've paid better help. to me it seems pricey. but i guess this might vary depending on where you live and the kind of therapy you've gotten. all in all, i'm glad for the experience i've had recently and wish i could continue w/my therapist, but i can't afford it any longer. thankfully i'm not in crisis and i do feel like i've gotten what i needed from it.

BetterHelp itself could stand to have some small changes to the live chat feature, often my chat window gets small so I have to scroll to see therapist responses. The first few minutes of a chat session are good until the chat window just decides it’s going to become half the size.