BetterHelpReviews of betterhelp.com

The counselor, without knowing the client, suggested weaponizing his partners past to diminish the client's actions. What professional would ever do that? You need to vet your employees/professionals? fully.

One session - £480 taken. Diaries do not always align to being able to have one session a week (on both sides). Explain to me how this is helpful when dealing with mental health and vulnerable people. No issue with the therapist who was good.

10000 emails to sign up and before 1st Appt. Radio silence after the first Appt. Platform charged monthly because it hopes you'll forget to cancel. It's a scam. Edit: I've cancelled my membership and requested a refund. This is not to do with the therapist. It's to do with the platform and service that I now realised has charged me US$900.00 for a single session. Not a single email communication after the first session even when the therapist had messaged me through the system. The annoyance that many emails can only be trumped by being completely deserted and have $900.00 taken out of my account.

Horrible and useless, It's super hard to choose your own psychologist. I got matched with a psychologist that kept missing our sessions because her laptop conviniently breaks down but the thing is like if your laptops broken you could have texted and informed us that you won't be able to make it in the session. instead made me wait there for 40 mins. not only once but it happened multiple times. the psychologist didn't even ask any questions at all as well, she didn't share any methods or coping mechanism like breathing techniques for my panic attacks even though i told her from the first session that was my main concern. when I reach out to support from betterhelp team, it takes so long for them to get back. On top of that availability of the psychologist was very limited.

60 second unskippable ads on YouTube is fricking bullshit betterhelp! And what's worse is it's been popping up at the worst every couple of minutes of a video. Frick you betterhelp! If I could give a 0 stars I would

SPAMMERS!!! I HAVE BLOCKED THESE PSYCHOS ON YOUTUBE OVER 300 TIMES LITERALLY!!! TELL ME THAT'S NOT GOING TO GIVE YOU A COMPLEX. I THINK PSYCHIATRISTS ARE A BUNCH OF QUACKS AND HACKS. I WOULD NEVER IN 100 MILLION YEARS DEAL WITH THOSE WEIRDOS. STOP SPAMMING ME ON YOUTUBE. I LITERALLY HAVE BLOCKED YOU OVER 200 TIMES. WHAT IS YOUR ACTUAL MENTAL PROBLEM? ARE YOU TRYING TO GIVE SOMEONE AN ISSUE? GUESS WHAT I THINK ABOUT BETTER HELP? YOU NEED HELP. YOU NEED TO GO AND ASSESS WITH YOUR QUACKERY YOUR ADVERTISING DEPARTMENT YOU'RE ACTUALLY STALKERS. GET OFF MY YOUTUBE.

Feels like the ole bait and switch when they give estimates that are 4x lower than what you actually have to pay with insurance. Then they take 4 months to bill you and all of a sudden you are hit with 4 months of way over estimate therapy bills. I was quoted $31/month with insurance and then 4 months later my HSA card just started filling up with charges 4x over the estimate from claims processed months earlier. Unclear billing and, to top it all off, customer service takes days to respond.

Good afternoon. I used betterhelp about a year ago. The most memorable moment, was when I was exhausted from work and I cancelled on my therapist last minute. The next time I talked to him, he paused for a moment and got quiet and said, “You know this is the only way I get paid, right? When you cancel I dont get paid for the appointment” with a super creepy look on his face. A therapist with an RN degree is saying this to his exhausted first responder worker patient. I found another better therapist but I just had to get this off my chest.