BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
betterhelp.com
Website
betterhelp.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 11% of reviews.
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Most recent review: October 2026.
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I was matched with a knowledge caring therapist .
BetterHelp took a short time to find the best therapist for Me based on my issues and requirements.
Highly recommend using BetterHelp.
Messaging with My Therapist between phone appointments has been immensely helpful .
It’s great to know I can message any time . He always replies in a short time frame . This has created a lot of trust and helped clarify many of my thoughts .
JV
Jason V.
I’m so happy I tried Better Help I’m…
I’m so happy I tried Better Help I’m surprised how early & effective the service is & it’s also budget friendly because if you did the same type of therapy in person it would easily be $600 or more per month.
AL
Ali
Life holds challenges for everyone …
Life holds challenges for everyone and talking with a professional trained to help you meet those challenges, rather than dumping them on friends and family is a better way to go. Better Help allows you to do that conveniently and affordably at your own pace, in your own place, at your own time.
PS
PS “Strutrandol” R.
Getting matched with at BetterHelp was…
Getting matched with at BetterHelp was quick and easy and I found it very helpful and convenient.
GO
Gary O.
Like most people
Like most people, I think I understood the value of therapy long before I engaged in therapy. Therapy was for rich people with first world problems, BetterHelp has proven me wrong. Therapy is for anyone who even thinks they need it and BetterHelp allows easy access at affordable prices. My therapist is amazing and incredibly helpful. I highly recommend BetterHelp, like the name says, they're better and they help!
HE
Helped
BetterHelp is the Best help!
My therapist has guided me through one of the most difficult times in my life with compassion, objective advice and the ability to really connect. She has taught me strategies to navigate the most challenging times with a calm, positive attitude. I was able to work with her on schedules that worked for both of us, and she encouraged me to reach out to her between session if difficulties arose. Thank you Nikki and BetterHelp!
VF
Vicki F.
For yourself, do it - I've tried a LOT of therapy in the…
I've tried a LOT of therapy in the past, and gotten something from every person; but this platform, and my therapist in particular, are so great, that I plan on staying with her until one of us is dead 😆
I was in horrible shape when we started, dealing with a terrible loss, as well as several other issues.
I don't know that I'll ever be 100% "fixed" (is anybody??), but I'm so much better for having her in my life.
And, her words will stay with me...always.
I honestly think a huge part of the reason I'm so happy with my therapist is because BetterHelp did such a great job matching us up.
Yes, the background information process is a pain...but SO worth it!
BetterHelp has a terrific number of therapists to match you up with, and the information they asked for truly got me the perfect fit.
I think so highly of this company and the therapist they found me, I've recommended the platform to everyone who'll listen, including my doctor, so he can share the information with other patients.
And btw, if you really don't care for your therapist, you can always switch...but try talkiing with your therapist first - I'm so glad I did, as she responded to my concerns in a very sensitive manner, and I ended up being truly glad I stayed with her.
I'm not kidding - Do it 🤗
LS
Lillie S.
I am appreciative for BetterHelp for…
I am appreciative for BetterHelp for being available to a busy professional like me. I didn't know how I could make time to take care of my mental health but now I get to speak to my therapist on my time. Did I forget to mention how they found me a great therapist - truly a perfect fit for me.