Chris
Absolutely horrible. They add more stress
Absolutely horrible. I reached out. They gave me a price. It was out of my budget. I advised them. They then reached out to say I could still use their services. I asked them to remove me from their mailing list. They emailed me again to say that I should consider connecting with a counsellor. I asked them again to remove me from the list as I could not afford them and found someone within my budget. They then emailed me again to ask if I was still interested.... The are supposed to be helping with mental health issues.... But this was so stressful... 0/10 would not recommend to anyone. * update to respond* None of the emails I got had an unsubscribe button. Only a link to rate my experience. I do not have an account as I didn't sign up. And I'm not posting my email publicly
Response from BetterHelpDec 2, 2025
We're really sorry for any troube, Chris! We have an "unsubscribe" option at the bottom of all of our marketing emails, but if you've also been replying to those emails asking for assistance with this, our team should have been able to assist! In case you're still experiencing this issue and want help from a member of our management team in getting it resolved, I've requested the email address linked to your account so we can follow-up to get this taken care of. Thank you, BetterHelp team



