Emma R.
Therapy=Awesome
I liked my therapist, and how there is a journaling option in the app! It’s nice to fill out when I have some spare time😊 I didn’t use much of the call or live sessions, but anyways, I liked using this app 👍

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 491 reviews with 4 stars · Clear filters
Emma R.
I liked my therapist, and how there is a journaling option in the app! It’s nice to fill out when I have some spare time😊 I didn’t use much of the call or live sessions, but anyways, I liked using this app 👍
Douglas
Well, first of all I did not pay for this service, a friend of mine did. Better Help is a cool way of talking to a counselor who will direct you and give you good advice.
Alice
BetterHelp works really quickly, I was able to get a therapist and an appointment within a few days only! Much faster than the average system. Their customer service is very responsive and helpful, going above and beyond in some cases. The only issues I’ve encountered are with the platform itself at times. There are a few bugs and the scheme is 1 appointment a week, not 4 a month, so rescheduling them can be a hassle sometimes and you need to contact customer services.
Kate
I appreciate that BetterHelp can make a good match for therapist because there are so many options. I was very happy with the therapist I was assigned. I didn't really like being asked to rate my experience each time we met though, and I didn't find the reminders for journaling particularly helpful.
Asieh S.
I love that I can meet with my therapist at any time. I mostly use the video call rather than voice call with my therapist because a error message that appears. But I really enjoy the service.
Cheryl
BetterHelp is a excellent way to get convenient and consistent therapy sessions. Upholding accountability while allowing various methods to hold a session and communicating with your therapist. A wonderful and much needed resource for anyone looking for help to bring understanding, acknowledgement, support and tools to bring about healthy change in growth in our spheres of participation in this world.
Semisi
Great app and convenience to find therapist that help with situation. The only down fall is that you can't contact therapist direct instead of connecting through the app.
jae X.
Once matched with the right therapist for me, I have been receiving phenomenal service. The better help app offers awesome webinars and groups that greatly assist me in my healing process.