Miss S.
Absolutely fantastic little app.
Absolutely fantastic little app. Did not resonate with my first therapist but a lot happier with my second one and worked with her for 2 months. Extremely happy with the outcome.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 491 reviews with 4 stars · Clear filters
Miss S.
Absolutely fantastic little app. Did not resonate with my first therapist but a lot happier with my second one and worked with her for 2 months. Extremely happy with the outcome.
Natálie T.
The biggest upside to BetterHelp is, that you don't only have your 45 minute sessions with your therapist, but also the chat function. It makes it easier to be able to give perspective and say your story to your therapist, and you can use the sessions to actually work on these problems instead of having to explain them.
Crystal
I really like the convenience of this platform. I can schedule a session from my phone and also complete the session from my phone. I can also message my therapist whenever I need to. There are also worksheets they can send me to help me further.
Landosking
The therapist that they allocated to me was very good. She provided valuable feedback and was very kind and supportive. I do give 5 stars because it would be nice to have the option to switch to fortnightly sessions if needed.
Blair
It is good, a little difficult to use with repeating glitches like not being able to click certain thinbs
Bc
Great app! Just can’t afford the pricing right now compared to insurance pricing. Love the quality of therapists and the journal prompts!
James R.
I am giving Betterhelp a 4/5 mostly due to the fantastic support I received from the therapist I was working with for the several months I was using Betterhelp. The site's flexibility of access to therapists and remotely talking was hugely helpful and convenient over having to go in person. The largest drawback to Betterhelp is their lack of ability to support getting insurance reimbursements, though with the relatively cheap cost of the service I really did not mind paying the weekly fee, and appreciated seeing a therapist every week and being able to talk more often with them as needed. The site itself does not have the best UI, and with all of the therapists working essentially as contractors for the site, there can be inconsistency with use, though that also leads to more variety of people you can connect with. My therapist at Betterhelp also found the bookings a little prohibitive as it does not allow them to book time for breaks or lunches so sometimes there can be reasonable delays starting sessions. Still, would recommend Betterhelp if you can afford the service!
Antonella
He logrado acceder a terapia con un formato más ordenado, me gusta que me hacen el reminder de mis sesiones y además que tengo todo un app para tener mi récord de las sesiones, además agradezco mucho que el contacto pueda ser continuo, porque no tengo que esperar hasta la otra sesión para ponerme en contacto con mi terapeuta. Algo que cambiaría sería las alertas cuando hay problemas con el pago, me paso que mi tarjeta se había desvinculado y aún me mandó hasta el último minuto que me sesión sería ese día, pero al entrar al app por el problema de pago no pude, lo podría haber evitado si los reminders de sesión hubiesen parado o hubiese habido alguno sobre el problema de pago.