Shannon D.
Brilliant service
Brilliant service. I was apprehensive at first but it has been a very pleasant & eye opening experience thus far. Feel so comfortable with my therapist, and understood.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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Shannon D.
Brilliant service. I was apprehensive at first but it has been a very pleasant & eye opening experience thus far. Feel so comfortable with my therapist, and understood.
JE
BetterHelp has been a hugely beneficial platform to help me to access therapy in a way that has been accessible for me. The customer support team have a very quick response time when I have needed to get in touch, and I have been able to connect with a therapist who I have found hugely helpful. They also have really helpful features integrated into the platform such as a journal, worksheets, and additional groups / course sessions. I would highly recommend BetterHelp to people seeking a remote therapy support service.
Charlie
BetterHelp is great. It allows you the opportunity to search for therapists across the county --- finding the right fit!
Jacob
Overall everything is checking out fine.
TM
Being matched with a therapist specializing in exactly what I am going through has been an experience that's helpfulness is hard to quantify. From scars I knew I wanted help healing, to deeper troubles I've been able to find the origins of... half a year of BetterHelp sessions has helped me grow into a much better version of myself. I can't recommend it enough, even if you don't know exactly what you'd talk about or you really "need it". At a bare minimum, it's just really nice to talk to someone clinically trained in listening.
Chelsea H.
I recently signed up with BetterHelp and so far it's helped me get past a lot of my issues that I am currently and have been struggling with. I've been to counseling before in past years, but never felt a connection to my therapist the way I have with the one now. I love how detailed the options are when picking the right therapist. They give you many options to pin-point exactly what you want to focus on. Sessions usually last 30 to 45 mins through messaging, phone or video chat. My favorite is video, because I want to see the person who I am interacting with rather than just hearing a voice or no voice at all. Due to my past trauma, I have a hard time defintrating between a tone in the voice or messaging. So I choose to video chat. I would 100% recommend BetterHelp to anyone who's struggling. It doesn't matter how big or small the issue may be. Get help. It's nice to see it from someone else's perspective, because sometimes I can be mislead or feel guilty with a biased opinion.
Alba G.
I was skeptic about doing therapy using an app but I decided to try anyway because it is cheaper than traditional therapy and more practical for me as I am travelling a lot. The sign in process was very smooth. I matched with a caring and competent therapist that managed to help me a lot in just a few weeks. I really recommend BetterHelp because I really trust my therapist and the whole process was very transparent and user-friendly.
Dan
BetterHelp has been a Godsend. I didn’t realize how much the trauma of my past was affecting me. So I sought help through BetterHelp and when I didn’t jive with my first therapist there were no questions asked, I was allowed to try another therapist. She has helped me personally so much, not only that, she worked with my wife and I in couples sessions and if it was not for her I don’t think I would be married right now. Instead of being divorced our marriage is better than it’s ever been and I thank God and BetterHelp for that.