BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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Showing 165 reviews with 3 stars · Clear filters
Not name at this T.
My experience that I would like to see my therapist in person then on video audio and virtual. I think this is the new way of doing it takes getting used to this type of set-up I have had some problems doing virtual getting online. I know this is my second session so far check back with me in 2 mths. Thanks.
Ettie S.
Best Customer service.
Mario D.
I was very disappointed that you charged my credit card before a service was provided this will be my last session for this reason
Caleb
BetterHelp is easier access to getting mental health. It’s affordable comparatively to other forms of therapy. That being said, the therapist pool isn’t always a great fit. The platform, itself, does glitch during sessions. And this is an often occurrence. The payment structure is a bit confusing as well. Overall, if you find a good therapist that you can keep, it’s a good option.
Krystal K.
It’s a decent cost per week instead of per session, and you truly get what you pay for. The only thing I don’t like is I can’t reach my therapist if there’s an issue with my card. That makes it seem more like a money grab than actually intended to help people. Granted those who take advantage of non-payment cause this issue but imagine if someone took their life because of it. What would better help have to say about that?
MANIA
So so Matched with a therapist but felt like a waste of money as she listened and asked questions that make me feel In a police station interrogation. Left me feeling empty and crazy. Worst £50 spent and they offered me this on discount imagine paying 80 for 40 mins. I deleted the app
Aissata S.
Overall I think BetterHelp is an amazing platform for people seeking out therapy and connecting with therapists in the format they offer. In my time of using BetterHelp, I have come across some amazing people and supports and have come across some not so helpful people which kind of tainted my view of certain experiences online but overall really helpful platform.
Teresa M.
I dislike the frustration of trying to get insurance set up & billed. My therapist through EAP free sessions was good, but I want to continue with my insurance being billed and this seems about impossible.