BetterHelpReviews of betterhelp.com

This was very helpful in the time of need.

I like better help because it is flexible and matched me with a therapist that is right for me. They need to work on the journal where it word wraps back to the beginning. They also need to have a place where my name can be seen on completion of my therapy sessions. They also need a completion page where a completion document can be printed for verification. I still would use better help. Response time on emails is very slow.

I tried two therapists on BetterHelp. The first therapist didn't seem interested in what I was saying ad kept talking about herself so I decided to change therapists after 4 sessions. The second therapist was alright but was always late to the sessions. She was off last week so we couldn't schedule a session for last week. We had a session scheduled for today and she did not turn up. I have asked BetterHelp to give me two weeks extra because of this but they haven't responded yet. Update: They have responded and given me an extra two weeks. I had to change therapists again and start from scratch again.

BetterHelp can offer meaningful, helpful therapy, but I don't believe it does this universally. I would say that one's experience can really depend on the therapist you work with. I changed therapists at a point because I wasn't finding the first that I worked with extremely helpful; I enjoyed working with the 2nd and felt that she helped me grow in a short amount of time. I'd also note that the service can feel a little expensive, and I had to ensure that I was getting my money's worth by reaching out if availability prevented me from meeting with my therapist in a certain week; I'm happy to say that BetterHelp support accommodated my requests like these. I would also say that service and support can happen pretty quickly, which is nice, and that I was able to receive some financial aid. In summary, BetterHelp can be worth it if you make the service work for you by finding the right therapist and ensuring you take advantage of their services each week; I would potentially still explore other options.

Most the therapist here don't care about you or doesn't listen all that well. My third time being re assigned I finally found a good therapist who cares. But it is hard to feed's through the bad ones

I was going to buy subscription and i readed Pawel Mackiewicz opinion and decided to find local therapist. But by filling out form I realized in which areas therapist can help and that gave me a hope in solving my problems that i didnt considered as problems week ago. Thanks betterhelp and jake tran :)

The app is faulty sometimes and it was hard to keep connection with my therapist through video call sometimes. The appointments would sometimes drop for no reason at all. I think the idea of the app overall is a great idea but for the price it is very inconvenient when things like this happen.

This is a great way to receive therapy, especially in covid times. I will say I am disappointed in the multiple problems I seemed to always have with video calls and audio quality. Other than that I love being able to message my therapist whenever I need to and the journal suggestions are a nice touch.