BetterHelpReviews of betterhelp.com

They took $180 from my account when it was supposed to be $45 and they did not provide what they said they offered (e.g. voice calls). I have now reported this as fraud to my credit card company. AVOID!

Told me it as $35 a week which I agreed to and so they took $130 out my account! So to add to my troubles going into my overdraft is now an additional issue. Not happy at all. Feel scammed by the therapists! I want a refund

It's way too expensive. As a student, I would be impossible for me to pay the 40 - 80 dollars they charge each week. I can't even afford proper groceries.

They rejected me best way to feel when I'm sad and alone.

Do not deserve to be top of Google search for help.... Told me straight out that they could not help me after answering their questionnaire (with not that extreme issues) and told me that they have just deleted all my info off their system. Yeah great, just what someone who has hardly ever reached our needs to hear. They obviously have no idea what they are doing. Inexperienced and badly planned. Considering the nature of the emotions they are delaing with, would not recommend to help. Infact they did exactly the opposite.

Wanted to sign up because it showed up on my Instagram and when I got my email it said that they can’t help me and they recommend face to face counciling. I thought this site was when needed counseling so I can get to someone when I need it rite away. This site is messed up and would not recommend!

I have had about 7 or 8 counselors. The first one didn't show up for a scheduled appointment. The second one LEFT in the middle of an online chat. The rest were rude and unreasonable. The last one I had sent me kind of a mean message.

SCAM ARTISTS Paid for 1 month to begin with, got matched with a "counsellor" then they sent a couple of "worksheets" which i filled in & i wrote on the chat thing some bits and didn't get any response for 2 days, the stuff i wrote just got completely ignored and more "worksheets" were sent through which i filled in yet again with the self same information on them and sent back and yet again didn't receive a response for 2 days at which point i told the "counsellor" i wanted a refund as i had no help whatsoever and that they are just scam artists AVOID THESE ARE SCAM ARTISTS WHO TAKE YOUR MONEY AND OFFER NO HELP They also claim they don't offer refunds but i told them i wasn't going to let the matter drop until i received a refund as i had wasted my money to receive nothing, i had to ask for a refund 3 times before stating this to them and all of a sudden i received most of my money back, they even had the nerve to charge me for a week despite me not having any help which i let go because the finally refunded me