BetterHelpReviews of betterhelp.com

Very practical to introduce with the platform and who would be your therapist. The way to schedule and do tasks is very simple.

Great service, clunky and old feeling app.

I love the service but it is too expensive. I am a military wife that hasn't found work and can't afford to pay for this anymore. My parents were paying for this for me which it was helping. I just wish there were more discounts to help people like me

This app was great for finding a therapist that met my needs. It was easy to start and flexible with my schedule. I also enjoyed the group sessions and found that I used them more than I expected I would. The app its self is a little slow (sometimes shuts down) and I wish it gave you a chance to pause your membership a little longer but other than that I would highly recommend.

BetterHelp is a trustworthy and helpful resource, however I am rating it a four and not five due to the cost and clunky technology. I wish it was slightly more affordable and since it is expensive, I wish they made an effort to ensure I schedule my monthly sessions. Sometimes I forget to schedule, and there is not a way to schedule a recurring appointment, yet they never send reminders. There are often technical issues on both the website and phone app.

Good Expensive for me

Better Help is very good if you are in need of therapy, but don't know where to start. Being an online therapy service, they match you up with a therapist based on a short questionnaire. You can change therapist at any time if it is not a good match and you can cancel easily. For me the only downside is that there is no built in flexibility on how often you want a session. Once a week is standard. For many people that will be too expensive. One session a month would be enough for me now, but Better help does not offer bi-weekly or monthly sessions. I have left Better Help because I can't afford it long-term, But I can strongly recommend it to deal with mental health issues quickly. There are also many support group sessions you can join without paying more, and those can help a lot when you feel alone with your issues.

I've been using BetterHelp for about 5 years now and I've stayed with my current therapist for that whole time also, it's a great service and my therapist is amazing. The only reason I'm giving four stars is that it's just not accessible for everyone, you can get a discount if you email them, but despite this I really think they need a pay as you go and bi weekly option because not everybody can afford an upfront cost - therapy should be accessible for all.