BetterHelpReviews of betterhelp.com

Only consult professionals! They are scam artists, fraudsters and not educated professionals. It's extremely dangerous for your health to seek help from people who have no education at all in health care. DO NOT SEEK HELP FROM THESE SCAMMERS. Do your research about the company and you will quickly find out that they are no educated professionals, they are scammers and take no responsibility at all for your health.

I'm suspicious of all the glowing reviews. They all seem to have the same "voice" and it makes me wonder if Betterhelp is creating their own favorable reviews. I signed up and was charged for a full month in advance. I was connected with "Kathleen" as a counselor. The information on the site gives you the impression that you can message back and forth with your therapist in your own private "room". It's not in real time, of course. But that's what makes it convenient. I am better at communicating in writing than on the phone, for example. "Kathleen" send me a canned email praising me for reaching out, etc. I poured my heart out in a message to "Kathleen". She responded that she'd read my message and respond the next day. Two days later, having not received a response at all from "Kathleen", I opted to change therapists. It's sort of damaging to put your pain out there and then not get a response. I changed to "Mary" who sent me the same canned message. This time I didn't reveal as much so I could get a feel for "Mary" and if she was going to disappear too. Mary did respond. She invited me to schedule a session with her. This costs an extra $25. If I can't even get the bare minimum of a response in an area designed for that ... why would I pay more?! I canceled the service but was still charged the full $180. So for nearly $200 I got two canned responses and an invitation to spend even more money when I'd already gotten NOTHING. I believe this is a terrible scam. I believe that Betterhelp is preying on people who are vulnerable. I would not recommend this service to anyone.

It is difficult to find an open time for a session. Then often times the counselor doesn't even show up for the set session time. Now it can take 7 days to get another session scheduled with that counselor. Or, you have to find a new counselor and start all over letting them get to know you. It's a huge pain in the butt. Plus this whole time you are waiting to have a session with their counselor who may or may not show up to session, you are charged for another month. Meantime you haven't had any sessions because the counselor has terrible time management skills!! Run far away if they offer Megan Strauss as your counselor. She needs to be fired!!! TOTAL WASTE OF TIME AND MONEY!! AND YOUR SANITY!!

My counselor never had time to help me sort through issues. She makes you revolve around her limited schedule and changes times without consent. Seems as if she is intentionally wasting my time and money. Her only response was “find someone else” Yeah obviously the car understand how hard it is to open up when I have serious issues because she thinks it’s just a simple as a go find someone else that’s very insensitive and rude

I paid money to BetterHelp because I truly needed HELP. After paying and speaking with a therapist, for the first time in 7 years I opened up about being raped. She proceeded to tell me it was my fault. I ended up attempting suicide and went to a mental hospital. DO NOT USE BETTERHELP. Get real help. Trust me, it isn’t worth your life.

Absolutely dreadful experience last year. Counsellor ignored me for long stretches of time, and when she did respond, it seemed that she had just skimmed the first sentence and ignored everything else. You turn to counselling for understanding and support, and some self-reflection is necessary. I got no support, was actively misunderstood and was made to feel like I was even more broken and flawed than I was. The counsellor was Margaret Lorenz - others may be better but I would still say overall this service is not the route to go down and will only waste money. Read up on CBT or other therapy and reach out to people.

I contacted Better Help after a recent family crisis; I wanted an objective take on things. I was told Better Help could not (would not) help me. They pawned me off on a list of services, many of which I know no longer exist (my daughter is a psychotherapist and keeps updated). When I asked Better Help why I wasn't a "good fit," they suggested I find a counselor who take Medicare. The only thing I can figure is that Better Help is peopled by young life coaches and MFCCs just out of school who can't really provide help and, as a result, practice age discrimination. It's a shame that age discrimination is rampant on the internet, but I suppose anyone with a bright new money-making idea can set up a psychological service on the internet. I'm spreading the word. People need to know.

I go to therapy for the last 7 years. And I pay around 500 USD per month. Money is not an issue. Convenience is. So I've tried to use "online counseling". Their marketing is disgusting. They use the same manipulative marketing tactics as online casinos or Forex companies. They spend more money on marketing than they pay their "professionals". Stay away - waste of time and energy. Also, no "free trial" there - don't bother. I just wish they would stop showing me "betterhelp" ads on Facebook.