Karin
Great customer service
John was always responsive to my questions and gave me multiple quotes to find the right fit of bid paddle for my organization.
We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others. Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do. Reach out to us and find out for yourself!John Murphy, Owner
Better Bidders Inc. (betterbidders.com) has 575 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Karin
John was always responsive to my questions and gave me multiple quotes to find the right fit of bid paddle for my organization.
Judy
I would highly recommend this company. My request was a last minute, 'I need this right away' request. They went above and beyond to be sure I had what I needed when I needed it.
Abby
I like John a lot. This year was our third time ordering from him. The quality and price of the paddles are very good. In fact we used one set for 5 years, they last that long. This year I was a little concerned that they were shipped the week before the event even though I had ordered 5 weeks prior. But he eliminated the cost of 2 day shipping and they got here on time so it worked out.
Eileen
We were thrilled with the paddles we received from Better Bidders. John was very responsive and was able to get these paddles to us in a really quick turnaround. Thanks for everything!
Yvonne
Our Lupus Auction looked so much more professional this year. The bidding paddles were a huge hit!! Very pleased with the quality and we will be able to use these for many years, even though we purchased the less expensive ones. Working with John over the phone was delightful. A very genuine person and enjoyed talking with him. He explained everything very well. Will highly recommend!!!
Jill
We often have to be last minute with our auction paddles and sponsorship labels due to the nature of our auction, but even with 10 days notice, John came through.
Emma
We received our order quickly and exactly as we requested. John provided accommodating service for us as an international customer.
Erin
It took over two weeks and at least 5 different messages (both voicemail and email) to receive a reply. Once that reply was received, the order was placed and payment was requested immediately. Payment was made but there was some issue on your end that delayed to order once again, some form of miscommunication in your house. The order I placed was received 5 days past the requested delivery date, the day before the event they were needed.
Response from Better Bidders Inc.Jul 14, 2016
Erin - Looking back through our correspondence I can indeed see that we simply didn't respond in a timely fashion. The order was for 3 fill-in paddles for their existing set previously purchased. Having happy customers really IS a top priority for us, so I appreciate your feedback! John