Elena D.
Excellent Customer Service
Great quality product and wonderful customer service. John was extremely attentive and helped walk us through every available option. Our paddles turned out wonderfully and we are extremely happy with the result.
We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others. Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do. Reach out to us and find out for yourself!John Murphy, Owner
Better Bidders Inc. (betterbidders.com) has 575 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Elena D.
Great quality product and wonderful customer service. John was extremely attentive and helped walk us through every available option. Our paddles turned out wonderfully and we are extremely happy with the result.
Thom
Excellent service - quality, price, timely delivery, honest dealing.
Rebecca
John at Better Bidders was great! I oftentimes have a last minute request for large orders for marketing purposes before staff leave on trips to conferences, etc. Rarely am I able to get it taken care of without spending tons on expedited shipping and lots of stress trying to find what we need. John worked with me to find exactly what we had ordered in the past, walked me through what I would need and promised to ship as soon as our conversation was over in order to get the paddles we needed here-all for under what I had budgeted! Talking about what I needed, getting it ordered, and prepared by john for send-off took about 15 minutes - which never happens for me! I will definitely look to contacting john for any similar needs and look forward to receiving our product in tact and on time and spreading the word about the business at our marketing/PR conference!
Julie H.
When I called John late on a Friday night from Hollywood CA, He probably knew he shouldn't have answered the phone. I had a custom job that needed to be finessed with a third party producer and rushed back to LA for a film shoot on Monday morning. He never flinched! I had his personal cell number in seconds of the first call. We chatted, texted... chatted some more. He worked into the evening and all day Saturday. We had some shipping confusion and he handled that too. The package was delivered precisely when he said it would and the producer of the segment couldn't have been more pleased. John was confident in his work and had my back the whole way. On top of all that, the paddles were perfect. Colors, materials, design... all top notch. Just like the guy who runs Better Bidders. He has all my future work. 5 Stars!
Becky P.
This company is awesome! Ordered a product that when shipped the shipping company ruined. Not only did I get a refund but they made me another for free. The product came in and is perfect! I can't tell you how much we appreciated the customer service and we will be ordering more in the future!
Christine D.
Called the phone number as a follow up for my order and spoke directly with John. He provides wonderful customer service.
Customer in I.
Their service is good. They don't always answer emails right away, but if you call they are very responsive.
Groundwork Hudson V.
The paddles I purchased helped to make our annual gala a fun event. The attendees loved the trout shaped paddles that I purchased. Better Bidder made it easy for me! Thank you!