customer
Once I received the finished product I…
Once I received the finished product I was very happy. It did take a while to receive my product which made me nervous that they wouldn't arrive on time. Other than that my experience was pleasant.
We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others. Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do. Reach out to us and find out for yourself!John Murphy, Owner
Better Bidders Inc. (betterbidders.com) has 575 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Once I received the finished product I was very happy. It did take a while to receive my product which made me nervous that they wouldn't arrive on time. Other than that my experience was pleasant.
Cheyenne C.
Better Bidders was professional and very helpful with a rush order. I will definitely use them again.
customer
Great customer service and communication. Would recommend them to others.
Maureen M.
I had to email and call several times to find out how to place an order. I almost gave up. After that, communication was prompt and questions were answered. I was never asked when I needed the order. I was never asked how I wanted the package shipped. These paddles are for a charity luncheon, not to be held until May 9th and every cent counts, but the package was shipped at a very expensive rate, costing us $80.00, instead of giving us the choice for ground shipping, which comes out of our profits for special needs children and adults. Other than that the paddles look good.
Response from Better Bidders Inc.Jun 3, 2019
Hi Maureen - I went back to look at what happened and I totally messed this up. I didn't have the correct event date in our system (I must have missed asking you) and I rushed the order when we shouldn't have. And that's totally on me. I shipped it overnight but only charged you for 3-day express saver delivery (our standard for shipments to the west coast) but would have shipped it ground (5 days) as we actually had plenty of time. My apologies. I've credited your card $60 today.
San Francisco Girls C.
John/Better Bidders was able to turn the job around quickly. We were very happy with the results.
customer
Personal & Helpful! John at Better Bidders was very involved in the process of getting our paddles to use before our event. It was already a rush order and then their machine broke BUT he still got the order done and to us before our event! He was constantly keeping me in the loop of the status of our order and I really appreciated that.
Duwamish Yacht C.
1. A knowledgeable person helped me select the best product and delivered it as agreed!
Alaina
John is a great vendor to work with. Our company has a lot of last minute orders, but he always gets our projects delivered on time.