Louiza K.
Another good experience with…
Another good experience with Better2know. Fit to fly certificates received in good time. Phone calls answered quickly and any issues rectified immediately. Will definitely use again

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Louiza K.
Another good experience with Better2know. Fit to fly certificates received in good time. Phone calls answered quickly and any issues rectified immediately. Will definitely use again
Satishkumar S.
Appreciate the assistance by Mr Manuel for pusuing on the Covid Reports required for my flight. Thanks to him for understanding my situation and worries as an International student returning home and requiring to complete the flight documentation in time. True Covid Warriors in your Team. Keep up the Good work to Humanity "BETTER TO KNOW".
Muslim Z.
The work company to book day 2 and day 8 test expecially when I've booked a test to release that the result will come after posting out my day 8. Rip off stay away from. Charge £100 for teat to release with result expected in 72 hours and £200 for a test to release result in 24 hours total rip off disgusted of their preying on a vulnerable situation. Guys stay away
John S.
I have used them several times and they are really helpful in finding an appointment slot and location that suits you. Results always prompt. Would highly recommend.
kali T.
Excellent experience ! Before I travelled to Uk I had odered on line and when I arrived the testing kits already in our apartment Day 2 and day 8 results came on time. Commutation from team was excellent My special thanks to Louise Wright
Mamad H.
Very good customer service, very organized with posting and very responsive. Highly recommend
Emma W.
This company is a farce and should NOT be on the gov.uk recommended list. I followed their procedures for the Fit to Fly test, to the letter. My sample was delivered by Royal Mail the next day - no issues - it is in the lab's hands now...! I spent the next 3 days calling these utter jokers asking about my results. Got fobbed off by Louise Wright saying they have 48 hours to process the results and that I shouldn't worry. A mere 12 hours before my flight I get told that the lab hasn't acknowledged receipt of my sample and that I should make alternative testing arrangements. Being so close to my flight meant I didn't have enough time to take a new PCR test and would have to try and book another flight in 2 days time. Eventually received my results 24 hours after my original flight took off..... Eventually got a refund after chasing them repeatedly.
Carmen-Rozalia G.
I used Better2Know services many times for Covid19 testing. They are very professional and have a great team! They provide quickly with the results, you only have to follow their instructions. A reliable partner when you need a reliable test result. Highly recommended!