BestRealDollReviews of bestrealdoll.com

Response from BestRealDollMar 5, 2024

Updated on Mar 12, 2024 Hi, we want to help you. Please tell us your order number or contact our customer service team at [email protected] Maybe you got an extra free doll head from us during the promotion season. If you are sure that you have received the wrong doll, please get in touch with our service team at [email protected] with pictures of the doll, and we will exchange the doll for you. If you have any complaints, please feedback to our manager at [email protected] Thanks ------------------------------------------------------------------------------------------- Updated on Mar 6, 2024 We still did not get any email from your side. Please tell us the order number so we can solve it for you. ------------------------------------------------------------------------------------------- Updated Mar 3rd, 2024 Could you please send me the order number so we can check for you?

Response from BestRealDollMar 12, 2024

Thanks for your order. Yes, we are in HK time. Working Hours: Monday to Friday, 9am - 6pm (HK time GMT+8). We will continue to do our best. By the way, we will have a lot of new dolls a few days later. Feel free to have a check. Thanks

Response from BestRealDollMar 12, 2024

Thanks for your order. We will continue to do our best. If you have any questions, feel free to contact us. By the way, we will have a lot of new dolls a few days later. Feel free to have a check. Thanks

Response from BestRealDollMar 12, 2024

Thanks for your order. We will continue to do our best. Feel free to check our new unique design dolls. They are all with great quality. By the way, we will have a lot of new dolls a few days later. Feel free to have a check. Thanks

Response from BestRealDollFeb 20, 2024

Sorry. Our colleague updated the wrong tracking number. We have updated the correct tracking number. Please check.

Response from BestRealDollFeb 13, 2024

Update on Mar 12, 2024 Hi, Very sorry for your inconvenience. We contacted you by email. When you sent the email to us the first time, it was nearly our Chinese New Holiday, the biggest holiday of the year. Then we had a long time Chinese New Holiday after that. We contacted you after the holiday. Please note that our doll materials are from USA companies, which are FDA-approved. 100% safe for the body. We have sold 50,000+ dolls to customers from all over the world in the past years. We have never met a customer who claimed an allergic problem before you. You are the first customer who has had an allergic reaction to the doll. This is an extremely unlikely event. It is hard to know what the allergen is. We use environmentally friendly materials produced by American companies that are non-toxic. All employees in our workshop, including ourselves, come into contact with this material every day, and no allergies have occurred. Our products are FDA-approved. We have sold 50,000+ dolls to customers from all over the world in the past years. No customer claimed an allergic problem before you. Moreover, if you go to the hospital to check the cause of this allergy, you will have to check a lot of items and do a lot of tests to know what the allergen is. It may be that you are allergic to other things, or you may be allergic to certain foods or medications you have taken. This cannot be determined We have sent 4 emails to you, but no response. Please reply to us asap. Thanks ------------------------------------------------------------------------------ Update on Feb 12, 2024 Hi could you please tell me your order number so we can check for you? We have no client contact us regarding the allergic reaction before. Our materials do not contain any harmful, toxic or itchy materials or chemicals. TPE and silicone dolls are sterilized and made with ingredients similar to sex toys. If you have had a silicone allergy in the past, we do not recommend you use sex dolls.

Response from BestRealDollJan 26, 2024

Updated Jan 26, 2024 Hi could you please send me your email address so I can check for you? I can not find any message from you by searching your name. Did you email to [email protected]? ------------------------------------------------------------------------------------------- Updated Jan 27, 2024 We have received reports from several customers who have fallen victim to scams and fraudulent activities. It has come to our attention that there are counterfeit websites impersonating our brand and offering unrealistically low prices on our products. These fraudulent websites have no affiliation with our company and are operating to deceive unsuspecting customers. They will not fulfill the orders because the sale price is too low to be true. We take these matters very seriously. We have taken immediate action by reporting and lodging complaints against this website through various channels to protect our customers' interests and combat the infringement of our brand. To ensure your safety and satisfaction, we strongly advise you to only engage with our official website, which is https://www.bestrealdoll.com/ This is the only authorized platform where you can make genuine purchases of our products. Any other website claiming to sell our products at unusually low prices is likely a scam and should be avoided. We sincerely apologize for any inconvenience or confusion caused by these fraudulent activities. We appreciate your continued support and understanding as we work diligently to protect our customers and maintain our brand. Thank you for your attention and for choosing BestRealDoll as your trusted source for authentic products.