BestRealDoll’s story started in June 2017 when Andy Smith, a well-known sexologist from Germany, set up his own doll research and development company in Hong Kong, China.Andy had previously led a laboratory team to develop dolls that were comfortable and easy to use, more flexible and changeable, and more wear-resistant. However, after several trips and inspections, he discovered that China has the world's leading and most reliable doll production. Here he could push the bounds of doll production, application and development to create more advanced ideas and designs.To stay focused on his founding purpose, the doll brand he created was named BestRealDoll.Since its foundation in 2017, BestRealDoll sales and reviews have proved that Andy Smith achieved his goal of producing the most realistic sex dolls. In 2018-2019, BestRealDoll expanded with branches in North America, Asia and Europe.
BestRealDoll (bestrealdoll.com) has 260 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
bestrealdoll.com
Website
bestrealdoll.com
Category
Adult Entertainment
Location
Santa Fe Springs, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Por un momento sentí que fue un gasto innecesario pero cuando tuve la muñeca frente a mi supe que había valido la pena el gasto, compré dos muñecas una con cuerpo tpe y otra de silicona, aún espero la llegada de la de silicona, pero la de tpe muy suave y bonita, muy terapéutico para mi
Response from BestRealDollApr 26, 2024
Gracias por tu orden. Continuaremos haciendo nuestro mejor esfuerzo. Si tiene alguna pregunta, no dude en contactarnos. Por cierto, hemos lanzado muchas muñecas nuevas. No dudes en consultar nuestro sitio bestrealdoll.com. Gracias
RK
Ricky K.
Straight up
The doll was just what I ordered. Great customer service. Fast response. I will be ordering from here in the future.
Response from BestRealDollApr 26, 2024
Thanks for your order. We will continue to do our best. If you have any questions, feel free to contact us. By the way, we have launched a lot of new dolls. Feel free to check on our site bestrealdoll.com. Thanks
DA
Damiaon
I was extremely skeptical but all was as promised
I was extremely skeptical and worried when I ordered from this sight. Had my item within 4 days!! Exactly the doll makeup skin color etc exact Match to what I ordered.
Doll is very sturdy and extremely comfortable
BR
Billy R.
Great value and excellent doll!
They were very attentive and kept me updated. The doll arrived in about 4 days from placing my order and it was better than expected. I'm not a novice doll owner and am quite mad I hadn't found this place sooner!
TI
Tim
A great buy over all
Keeping in mind this is the first sex toy I have ever bought. She looks and feels real to the touch after a good powder. the fingers are extremely flimsy and the toes are basically jello but that’s not a big deal. The head is beautifully made and painted in my opinion I am however disappointed that her nipples and pussy where not painted at all but i was told the reason was they where marked as skin tone on their end which i know is an option on their custom models but i didn't see it in the description of the one i got, i just was going by the pictures provided. but all that being said I am really happy with her over all for the price. And would recommend to any first time buyers.
QB
Quincy B.
after getting the shipping issues out…
after getting the shipping issues out of the way I received it pretty nicely packaged but a little damaged in shipping one small hole in the arm Barely noticeable to keep the doll clean baby oil works the best to clean TPE but need to use baby powder after to keep it from being sticky. I bought this as a mannequin but getting it to stand by itself has proven a huge challenge. the spine is too floppy and doesn't hold the weight well. I would consider getting one without a skeleton. over all first impressions not bad.
RO
Robert
SCAM SITE BEWARE!!
SCAM SITE BEWARE!!! Any company can put up fake reviews and this one certainly does. I placed an order for a doll. I received, something, in a box half the size described. I never opened the box for fear of some fine print saying once opened not returnable. Legally... these stores are not supposed to resell used sex related items, but I'm sure this disgusting place does. Back to point... typical bait and switch. Sent the item back... A MONTH LATER STILL NO REFUND, just email response excuses, "be patient, it takes time."
Avoid at all costs!!!
Response from BestRealDollMar 13, 2024
Update on July 30, 2024
Hi, This is Andy, manager from BestRealDoll. We apologize for your inconvenience.
1. First, After the product was confirmed wrong, we sent you a pre-paid return shipping label at the first time. And you claimed you returned the package according to the tracking info.
2. We need to receive the returned package, and then we can start the refund process, which is the standard process for the orders. But unfortunately, our warehouse never received the returned package. But you didn't believe us, though we have provided you with the conversation proof with our warehouse. We checked with our warehouse about your returned package at least 8 times on different days. But our warehouse never received the returned package. (We have sent all the above screenshots proof to you by email)
3. After a long time, we started the refund process though we still haven't received the returned package. The refund on our system failed, as you filed a dispute in PayPal. We left 3 messages to PayPal to refund your payment. (We have sent all the above screenshots proof to you by email)
4. We have sent at least 8 emails to you to contact you but never got a response from you after that.
5. Finally, PayPal accepted the refund process, and you got your payment. We never got your returned package.
All in all, we value our customers and we try our best to deal with all situations.
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Update on April 15, 2024
Hi, We apologize for your inconvenience.
We have sent 8 emails to you, but never got a response from you. Please respond to us asap. We checked with our warehouse many times on different days if they received your returned package. We also sent 3 messages to PayPal to accept the refund for your order. We have sent all the above screenshots as proof to your email.
We are trying our best to solve your issue. Thanks
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Update on Mar 13, 2024
Hi, Could you please send me your order number so we can check for you?
PK
Paul K.
Realistic looking dolls…
I found out Bestrealdoll prices was cheaper then other websites and they have a good selection of dolls to choose from and dolls matched the photos.Some websites like eBay the doll’s didn’t match the photos they showed for the dolls.Making people mad they didn’t get the dolls they payed for that matched the photos of the dolls.
Response from BestRealDollMar 12, 2024
Thanks for your order. We will continue to do our best. If you have any questions, feel free to contact us. By the way, we will have a lot of new dolls a few days later. Feel free to have a check. Thanks
