BestQool Reviews | Read Customer Reviews of bestqool.com

BestQool Reviews | Read Customer Reviews of bestqool.com

BestQool reviews

260 approved reviews, newest moderated first

Michael S.
Mar 27, 2025
After nearly 20 days
After nearly 20 days, the product finally arrived. The product so far, is fine. But having to email 10 days into the order about where the product is and wait another 10 days for it to arrive is terrible.
Response from BestQoolMar 28, 2025
Thank you for sharing your experience. We truly appreciate your patience. After you placed an order for a refurbished item, we sent an email informing you that delivery might take longer than usual due to the nature of refurbished products. When you reached out to inquire about your order, we responded promptly and expedited the shipment the very next day. The delivery time after shipping was dependent on the carrier. We constantly strive to provide the best service possible. If you need any further assistance, feel free to reach out!
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Chris B.
Mar 25, 2025
I purchased the BQ60 Red Light Therapy…
I purchased the BQ60 Red Light Therapy panel and, though I've only been using it for a few days, I'm very happy with my purchase. It works as designed and seems heavy-duty enough to last for quite a while. The only reason I didn't give 5 stars is the box was unsealed when I received it and half the closing flap was ripped open. Fortunately, everything inside was fine but I would recommend they close the boxes with tape from now on.
Response from BestQoolMar 25, 2025
Thank you for your feedback! We sincerely apologize for the unsealed packaging—this is not the experience we want for our customers. We'll be improving our packaging to ensure better protection in the future. That said, we won’t be using tape, as we prioritize sustainability and ensure that all our packaging is made from recyclable materials. We truly appreciate your input and will continue working on eco-friendly ways to enhance our packaging. If you ever need any assistance, let us know. Enjoy your red light therapy!
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CRAIG R.
Mar 19, 2025
I thought I ordered a controller and…
I thought I ordered a controller and transformer. All I received was a Transformer and cord no controller Update. Bestqool reached out and agreed to provide the controller at no charge. Thank you for the follow-up and great customer service.
Response from BestQoolMar 19, 2025
Thank you for your update! We're glad we could resolve the issue for you. If you ever need any further assistance, feel free to reach out. We truly appreciate your support!
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M. H.
Mar 16, 2025
The bestqool belt redot S is a great…
The bestqool belt redot S is a great support to my bone and joint issues. I love how it has a gentle heat yet I can feel it penetrating when I use the pulse mode. I also messed up by using the wrong charger (oops!) and the company were super helpful in sending me a replacement as a very reasonable cost. Would highly recommended.
Response from BestQoolMar 17, 2025
Thank you for sharing your experience. Hearing that the Bestqool Belt Redot S is having a noticeable impact on your bones and joints is encouraging. And don't worry about the charger; we're glad we could be of assistance. Please get in touch if you need anything more at all. Wishing you continued relief and wellness!
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Ivica L.
Mar 12, 2025
Bestbuy product
Bestbuy product. Fast reply on my inquiry. Fast delivery (Croatia, EU). Ty.
Response from BestQoolMar 13, 2025
Thank you for your positive remarks and your acknowledgment of our goods, service, and prompt delivery. Enjoy the benefits of red light therapy!
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David "Animal" H.
Mar 10, 2025
Life-Changing Red Light Therapy – Amazing for My Dog’s Arthritis!
I can't say enough great things about Bestqool and their red light therapy devices! I originally purchased one for myself, but I quickly realized how beneficial it could be for my senior dog, who suffers from arthritis. After just a few weeks of consistent use, I noticed a remarkable improvement in his mobility and comfort. He’s getting up easier, moving around with less stiffness, and even seems more playful! The device itself is high-quality, easy to use, and delivers professional-level results at home. I love how Bestqool combines affordability with effectiveness—it’s truly a game-changer. If you're looking for a natural, non-invasive way to support joint health, muscle recovery, and overall wellness (for both humans and pets!), I highly recommend Bestqool. 10/10 – Worth every penny!
Response from BestQoolMar 11, 2025
We appreciate you sharing your experience and your kind remarks so much. We are overjoyed to learn that your elderly dog and you have both benefited greatly from Bestqool BQ60. Thank you so much for your recommendation and support. We are always available to help if you ever need it or have further comments to make. Hope that you and your pet stay well and happy!
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Anthony W.
Mar 5, 2025
Satisfaction guaranteed.
Staff communicates well; they do their absolute best to make sure the customer’s needs are met.
Response from BestQoolMar 6, 2025
Thank you for your kind words and appreciation for our customer service! We're dedicated to giving our clients the most service possible and seeing to their needs. We will keep trying our hardest to be of service to you!
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Peter G.
Mar 4, 2025
Customer service information prior to…
Customer service information prior to purchase, good communication, prompt accurate shipping. Product as described.
Response from BestQoolMar 5, 2025
Thank you for recognizing our customer service, shipping, and product quality! Your satisfaction is what drives us to keep improving. We truly appreciate your support and will continue to do our best!
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