Juan-Carlos V. Sanchez H.
Extremely shocked!
After waiting nearly a month, I contact BPN asking about my order. They respond and tell me that unfortunately, my order got lost in transit and I can either get the items re sent or a refund. I opt for a refund and the next day they tell me that my order is on it's way... But I already said I wanted my refund?? It's now been almost 3 more weeks since this order has 'apparently' been sent and still no word from them even after I've sent them countless emails and yet, still no refund. Customer service level = 0/10. Totally unacceptable. Will never shop here again nor will I reccomend to anyone.