BestpricenutritionLargest authorized retailer of bodybuilding supplements, discount weight lifting supplements, sports nutrition and vitamins online.
Bestpricenutrition (bestpricenutrition.com) has 4,514 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Customer
I will not buy anything from this company again. It took almost 2 weeks for me to receive my product
Response from BestpricenutritionSep 15, 2016
We do apologize. The delay was due to the Labor Day weekend. There was no pick up on Monday (Labor Day) and we ran slightly behind shipping products out after our big sale.
Lizette
Always love the products but shipping took 13 days. Ridiculous !
Response from BestpricenutritionSep 15, 2016
We do apologize. The delay was due to the Labor Day weekend. There was no pick up on Monday (Labor Day) and we ran slightly behind shipping products out after our big sale.
Deb
Great service across the board!!
Barbara
I have been ordering from Bestpricenutrition for quite awhile now. I find it easy to locate what I want on the website, the prices are good (I usually wait for sales or specials) and delivery is fast and accurate. I am completely happy with my experiences with Bestpricenutrition!
Kristel
Good price on my supplements and shipped quick. Thanks!
Sandra galinski C.
Good information on the products and free shipping too!
Dan
Items which should have never been allowed to be added to cart were seized in customs. Alternate name for banned ingredient that the average buyer would have no idea to look out for. As a company that claims to ship thousands of products internationally, showing no restrictions on this purchase is a joke and an act of a low budget company. International buyers be warned. In an update to this review, you have now edited the section of your website which mentions that you restrict buyers from purchasing banned items, to coincide with what you have just replied with in this review. Thankfully I took a screenshot of the original paragraph under the title " What products are not allowed in my country?" On the shipping and international shipping page. You have removed a large portion of what was written once I made a phone call and spoke to management. I have it under good authority that with a screenshot of your original write up with the time and date, along with proof of a conversation within minutes later, that Best Price Nutrition will be hearing from the Federal Trade Commission. Legally you have now tripped up by editing your shipping info once this issue was brought to your attention.
Response from BestpricenutritionSep 13, 2016
Hi Dan - We do apologize about this. We state that it is the customer's responsibility to find out what is legal and what is illegal in their country. It is impossible for us to keep up to date on the latest products that are illegal in every country we ship to. Even if we did have a list, we wouldn't be able to keep up with all the changes to every country, especially with brand new products, like the one you ordered. We are currently redesigning our website, and this is what I am going to attempt to do. I am going to try to find a resource for illegal products for the countries we ship to (though there will be over 100+ countries). Then when you checkout there will be a link to that resource based on the country you choose for shipping. Have to see if I can find a developer that can make that happen. While we will still leave it up to the customer in the end, we can at least try to assist them. I hope this helps. Update: We updated the information on our site after you informed us about the issue yesterday. If something is confusing to customers on our website, we make sure to update that information. We were not trying to hide it, we were just updating this for future orders. As I mentioned above, with our new site I am going to try to do what I can to make it more clear on what products are legal and illegal in countries. Because we will have 100+ countries, this will be a large project. Once that is completed, I will be updating that section once again. I hope this makes sense. Here is the information that was previously there: Based on the laws of your country, some items may not be available for shipping to your country. This will be indicated when you try to add a given item to your cart, you will see a message stating it is unavailable to your country. We do our best to stay up to date with the laws and regulations with each country we ship to. While we do our best to stay on top of customs laws in most major shipping destinations, we cannot guarantee that our restricted items list is always up to date. Therefore, it is ultimately your responsibility to check if the products you have ordered are allowed in your country before you order. If your package is stopped by customs and returned to us, we can give you a full refund minus shipping and return shipping (if applicable) costs when we receive the package back. Unfortunately if your package is seized and destroyed we're not able to offer a refund. The new information: Based on the laws of your country, some items may not be available for shipping to your country. It is ultimately your responsibility to check if the products you have ordered are allowed in your country before you order. If your package is stopped by customs and returned to us, we can give you a full refund minus shipping and return shipping (if applicable) costs when we receive the package back. Unfortunately if your package is seized and destroyed we're not able to offer a refund.
Customer
Selection is great and shipping was was fast!!
