Bestonlinecabinets manufactures high quality RTA kitchen cabinets, bathroom vanities, handles, sinks, hoods, and many more kitchen accessories, and we sell them online at wholesale prices. Our goal is to provide products with the highest value along with the best customer service. In this economy we understand that many people are going through difficult times and we make every effort to provide customers with quality products at the cheapest prices possible.
Best Online Cabinets (bestonlinecabinets.com) has 336 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Bathroom & Kitchen · Duarte, California
Excellent
Bathroom & Kitchen · Los Angeles, California
Excellent
Bathroom & Kitchen · montclair, California
Excellent
Bathroom & Kitchen · San Francisco, California
Excellent
336 approved reviews, newest moderated first
Rita S.
I would recommend Best Online Cabinets! I purchased some bathroom vanities and there were delays due supply chain issues and/or shortage. I did have some issues (delivery and damages), however I reached out to BOC customer service and received amazing support from Samantha! BOC customer services was very quick to respond and helped me resolve my issues quickly!
Victor G.
WORST CUSTOMER SERVICE EVER!!! DO NOT BUY FROM THEM!!!!!! too bad I cant give zero stars, I purchase a full kitchen and they sent me a wrong panel, my installer had to do a reschedule visit which was an extra charge $200 for me. Alejandra and her superviso both acknowledge the mistake their company did and refused to pay even though it was their mistake. I asked numerous time to own up to their mistake and I was ignored many times.
Response from Best Online CabinetsFeb 21, 2022
Hi Victor, We sincerely apologize that our customer service did not meet your expectations and that the wrong color filler was provided to you upon pickup. We offered to replace the filler for you, as well as ship it so that you do not have to drive back again to pick up. As outlined on our website, we, unfortunately, do not reimburse based on rescheduling or labor cost. We always recommend giving yourself ample time in case of delays as well as checking that all your items are ready before scheduling for an installer or contractor.
Daniel V.
So we started with a great start we provided a completed design. Great price! Service not so great Is the timeline for production was on time. The problem was when we showed up to pick up product was not to par. Then they agreed to assemble we picked up he's picked up thinking we're moving forward. Following day after unpacking After so carefully designing the layout And them assembling the assembly of the cabinet, there was one big error. One of her blind corner cabinets was wrong as well as missing Panels. We started this project in November 2021 And our client has been without a kitchen since then. Fast forward 2022 middle of February they finally have my cabinet's ready and tell me the and tell me to come and pick up. I let them know that we're gonna have some delay in traffic they tell me rest assured Daniel continue continue coming and someone will be here. We show up yes pass the closing our but they also agreed they would wait for us. Nowhere to be found Friday 2.18 5:39 pm
Response from Best Online CabinetsFeb 21, 2022
Hi Daniel, Thank you for the feedback. Our High Gloss and Super Matte styles are made to order and unfortunately have a production time of 12-15 business days. We sincerely apologize about the issues experienced during pickup. If requested, we can wrap the items onto a pallet and load the pallets into your truck. Otherwise this is not done by default as not everyone has space for the pallets in which case our warehouse will assist in loading each box individually into your vehicle. Furthermore, for the damages, replacements are also made to order in these styles and have the same lead time, which we understand has significantly stretched the timeline of your project. Your pickup appointment was scheduled for 4:30 which is our last appointment, and we appreciate the constant communication and updates. Our warehouse and office closes at 5:00 and we had warehouse staff on standby until 5:30 to try to accommodate you being stuck in traffic. Unfortunately, after waiting an hour past the scheduled appointment, they left. We reached out to you this morning about shipping the order to you. If there is anything else we can assist with, please let us know and we will be happy to help.
Christina K.
This is the second time we ordered cabinets from Best Online Cabinets. I definitely recommend them. Everyone is very nice, professional and they reply to emails in a timely manner!!!
Charlotte
High quality. Fast service. Attentive service.
Karen F.
Everyone was so genuinely nice!!
John
Excellent product but we were surprised that with white cabinsts, the shelf edging, bottoms, tops, edges interiors were all raw wood. This will require significant additional work.
Glenn S.
They have a large selection of readily available cabinets (a rarity due to supply chain issues). I found cabinets I liked and compared their price to another vendor-I saved a lot of money with Best Online Cabinets!