Best Online CabinetsReviews of bestonlinecabinets.com

First, I love the RTA cabinets, easy to put together and look great but 5 star customer service is simply not the case. 1st order took almost 2 months to arrive and I was given a small discount for the long lead time for which I was grateful. 2nd order was due to contractor error ( damaged the door to cabinet, needed additional toe kick). Despite the previous 5k order stuck it to me no discount on anything, charged 1/2 the price of the cabinet for a door even though they sale a cabinet end piece that is almost the same size only an inch difference on one side. Was told shouldn't be more than 15 days lead. 15 days go by, email customer service, who tells me, they are wrapping it up and I will have a tracking number by the middle of the following week. Full week and a half, nothing. Email again- No Response at all. 2 days later, email again-still no response. Following week- call BOC, told they had to call production and would have an email to be within a couple of hours with an answer and that I would need to call again if I didn't get a response. 3 hours later no email, no phone call. So I call AGAIN. Get the original rep who I spoke to at the beginning of the month said it was going out the following week. She has no explanation for why she told me it was going out 2 weeks ago or why she stopped responding to my emails that were sent directly to her and customer support. And guess what? She has to call production to get me an answer as to when my order was going out (even though according to her last email it should have shipped over 2 weeks ago... So I actually get an email, it will go out this week... I hope this is the truth.

Great service from beginning to end. Will make sure I deal with you guys for future purchases.

I ordered cabinets for my bathroom project at the start of the job. 4 months later, when I put them together and installed them I noticed dome shipping damage. I spoke to a company rep expecting an issue because 4 months had gone by since they had arrived, and they replaced the damage part no problems! A company that stands behind their product - refreshing. Excellent product, excellent customer service - two things we don't see enough of nowadays. Thank you!

Best of the best. Great basic options for an on-line seller. It worked perfect for us.

Customer service was exceptional. Was impressed with the product.

Excellent quality Cabinets for the price. Excellent customer service. Will order from them again and will recommend them to friends and family.

The BOC team provides amazing customer service. We are extremely happy with our new kitchen. The cabinets we originally ordered had some pieces that were out of stock so we went with a different option that was less costly and they still look and feel fantastic. Even with high end appliances we spent 1/2 of would we would have had we gone with custom cabinets. And our kitchen definitely looks like a custom job!

The cabinets are top quality. The support is awesome!