Best Friend's EssentialsReviews of bestfriendswellness.com

Response from Best Friend's EssentialsDec 4, 2023

Thank you for your review. We are committed to resolving any issues you may have with our products. If your pet is not responding as expected, please note that while some dogs see results right away, the product can take up to 90 days of consistent use to get the desired results. If you have any other concerns, please feel free to contact us at [email protected] and include your order number or email that was used to place your order. We offer a 180 day moneyback guarantee and will provide a prepaid return label to customers that want to process returns. Thank you for considering Best Friends Essentials for your pet's health.

Response from Best Friend's EssentialsDec 4, 2023

We are sorry to hear that you and your pet have not had a positive experience with our product. We are committed to resolving any issues and would be happy to speak with you further about your concerns. If you have any questions or would like to discuss your experience, please feel free to contact us at [email protected] and include your order number or email that was used to place your order. We offer a 180 day moneyback guarantee and will provide a prepaid return label to customers that want to process returns. Thank you for your feedback.

Response from Best Friend's EssentialsDec 4, 2023

Thank you for taking the time to leave a review. We're sorry to hear that our product didn't work as intended for your furry friend. We are committed to resolving the issue and would love to speak with you further about this. Our team is currently investigating the matter, and we will respond to the email address used to place your order. Please feel free to contact us at [email protected] with your order number or email address. We offer a 180-day money-back guarantee, and we will provide a prepaid return label to process any returns.

Response from Best Friend's EssentialsDec 4, 2023

Dear valued customer, Thank you for taking the time to leave us a review. We are glad to hear that our product is helping your dog. Your feedback means a lot to us and it makes all of the hard work worthwhile. Please know that we do not have an auto-ship program. If you were signed up for one, it was likely through a third-party website. However, we would be happy to assist you with cancelling any subscriptions or recurring orders. Please feel free to contact us at [email protected] and include your order number or email that was used to place your order. Thank you again for choosing Best Friends Essentials and we wish you and your furry friend all the best!

Response from Best Friend's EssentialsDec 4, 2023

Thank you for your positive review of our all natural supplements for dogs! We're thrilled to hear that your furry friend enjoyed the taste of our products and that they were delivered on time. Feedback like this makes all of the hard work worthwhile. If you have any questions or concerns in the future, please don't hesitate to reach out to us at [email protected] with your order number or email used to place your order. Thank you for choosing Best Friends Essentials!

Response from Best Friend's EssentialsNov 27, 2023

Hi Carla, Thank you for taking the time to review our products. We are committed to ensuring that all of our customers are satisfied with their purchase. Please know that we take your feedback seriously and will do everything we can to resolve the issue. If you have experienced any shipping or billing issues, please know that our team is currently investigating the issue and will respond to the email address used to place your order. We are sorry to hear that your pet wasn't interested in trying the product. We understand that it can be frustrating when pets act a little fussy. We would love to speak with you further about this. We will have a representative reach out to you soon. If you feel that the product did not work as intended, please note that while some dogs see results right away, the product can take up to 90 days of consistent use to get the desired results. Please feel free to contact us at [email protected] and include your order number or email that was used to place your order. We offer a 180 day money-back guarantee and will provide a prepaid return label to customers that want to process returns.

Response from Best Friend's EssentialsNov 27, 2023

Thank you for taking the time to leave a review! We appreciate your business and are glad that your ordering experience was easy. Your feedback is invaluable to us and helps us strive to provide the best possible service. Thank you for choosing Best Friends Essentials!

Response from Best Friend's EssentialsNov 27, 2023

Hi Louise, We apologize for any inconvenience caused by the shipment error and the lack of effectiveness of our product. Please know that we are committed to resolving the issue and ensuring that you are satisfied with your purchase. If you have experienced any shipping or billing issues, our team is currently investigating the matter and will respond at the email address used to place your order. Additionally, if your pet did not like the taste of the product, we understand how frustrating that can be and would love to speak with you further about this. We will have a representative reach out to you soon. If you have experienced any other issues with the product, please note that while some dogs see results right away, the product can take up to 90 days of consistent use to get the desired results. However, if you are not completely satisfied with your purchase, feel free to contact us at [email protected] and include your order number or email that was used to place your order. We offer a 180-day money-back guarantee and will provide a prepaid return label to customers that want to process returns. Thank you for taking the time to share your feedback with us. We appreciate your honesty and assure you that we will use this feedback to improve our products and services.