Best Friend's EssentialsReviews of bestfriendswellness.com

Response from Best Friend's EssentialsDec 5, 2023

Thank you for your feedback. We are committed to resolving any issues you are experiencing. Please feel free to contact us at [email protected] and include your order number or email that was used to place your order. We offer a 180-day money-back guarantee and will provide a prepaid return label to customers that want to process returns. If you have experienced any shipping or billing issues, please know that our team is currently investigating the issue and will respond at the email address used to place your order. We stand behind our products and are committed to your satisfaction. We hope you will give us the opportunity to make things right.

Response from Best Friend's EssentialsAug 4, 2022

Hello Donald, thanks for your review. We're sorry to hear that you haven't seen the changes you were hoping for after starting them on our product. We would suggest continuing to give them the tabs as directed and monitoring their progress; depending on their individual situation, it can take up to 6 weeks to see results. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]

Response from Best Friend's EssentialsJun 29, 2022

Hi Paula, thank you for your feedback. I see you received your product less than 2 weeks ago. While many dogs respond right away, it typically takes 4-6 weeks to see results. It's a good idea to give your dog a double dose for around 30 days, this can help bring your dog's gut back into balance. I've gone ahead and cancelled your subscription. If you'd like to resume, please just reach out and let us know, you can still receive future products at the discounted price you initially purchased. I hope your dog feels better soon. Best, Jeff Founder