Best Friend's EssentialsReviews of bestfriendswellness.com

Response from Best Friend's EssentialsJun 11, 2022

Thank you for taking the time to write this wonderful review! It means the world to our hard working team. I am thrilled to hear that Boost Bites helped with your dog’s allergies. All the best, Jeff Rappaport Founder

Response from Best Friend's EssentialsJun 14, 2022

Hi Susan, thanks for the wonderdful review! Glad to hear that Newman enjoys the product. Please keep us posted with his progress!

Response from Best Friend's EssentialsJun 11, 2022

Hi Lindsay, thank you for the wonderful review! Glad we were able to help

Response from Best Friend's EssentialsJun 5, 2022

Hi Jerry, thank you for the wonderful review! I am thrilled to hear that Ziggy loved the product. Please do not hesitate to reach out of there is ever anything we can do to help

Response from Best Friend's EssentialsJun 4, 2022

Hello Judith, I am sorry you had a negative experience trying to reach us. I just looked up your account and see only have one order, order ID 33EFAA1758 Also, I do not see any emails or phone calls from you in the system. I cancelled your subscription to make sure there are no further issues. We are a family business and strive to provide excellent customer service. We try to make it easy for customers to reach us for any reason. I am sorry we let you down. Additionally, I have processed a refund for your order. Should you have a change of heart and decide to give us another shot, I created a 50% coupon for you for any additional orders. You can use the code JLC411550 at checkout for 50% off any future order. Thank you for giving a shot, we will use this feedback to try to do better. I hope your pup enjoys the products and feels better soon. All the best, Jeff Founder, Best Friend's Essentials

Response from Best Friend's EssentialsJun 3, 2022

Hi Rosie, thank you very much for the wonderful review. I am thrilled to hear she Shaynie loves the product and that it is helping with her scratching. Stories like this make all of the hard work seem easy :) All the best, Jeff Rappaport Founder, Best Friend's Essentials

Response from Best Friend's EssentialsJun 1, 2022

Hi Mr. Riley, I see you placed an order on 5/25 at 10:48pm and it was delivered on 5/28 at 3:46pm A fulfillment confirmation email with your tracking number was sent on 5/26 https://share.getcloudapp.com/xQuwZ1NY If you have not received your order please call us at 800-236-5849 or email us at [email protected] and we will take care of it! Thank you for your business.

Response from Best Friend's EssentialsJun 1, 2022

Hi Ms. Stich, I am very sorry for the delay in our response. I do not believe we overcharged you but have processed a refund for the amount you requested. We never want to disappoint a customer and sincerely appreciate your business. I hope Boost Bites help your pup and that we can earn your ongoing business! All the best, Jeff Rappaport Founder, Best Friend's Essentials