Best Friend's EssentialsReviews of bestfriendswellness.com

Response from Best Friend's EssentialsSep 28, 2022

Dear Ila, Thank you for reaching out to us. I am sorry that you have not yet received your order, and even more so that this is causing stress to you and your dog. We value our customers immensely and would like to do whatever we can to help resolve this situation as soon as possible. If you could please provide me with the following information, I will be happy to look into this for you: -The full name on the account used to purchase the products -The email address associated with the account -The order number I apologize for any inconvenience this may have caused and thank you for your patience as we work to rectify this issue. Please send this info to [email protected] Warm regards, Best Friend's Essentials

Response from Best Friend's EssentialsAug 4, 2022

Hello Donald, thanks for your review. We're sorry to hear that you haven't seen the changes you were hoping for after starting them on our product. We would suggest continuing to give them the tabs as directed and monitoring their progress; depending on their individual situation, it can take up to 6 weeks to see results. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]

Response from Best Friend's EssentialsAug 4, 2022

Hi Eugene, thanks for trying out our product. I'm sorry to hear that your pup didn't take to it. We would love to get some more feedback from you about what didn't work so that we can improve our recipe. Please email us at [email protected] and we'll be happy to chat with you further.

Response from Best Friend's EssentialsJul 29, 2022

Hi Laveta, thank you for your review, we appreciate and value candid, unsolicited feedback. I am sorry your dog is still suffering from allergy symptoms and that our prouct didn’t satisfy your expectations. Our customers’ happiness is always our highest priority. My name is Jeff Rappaport and I am the owner of the company. I would like to personally speak with you regarding your experience. I believe I may be able to provide you with some tips that can help your pup. Please feel free to contact me directly at [email protected], or let us know here if it would be ok to call or email you directly. Please feel free to visit https://returns.bestfriendsessentials.com/ to return any unused products. We offer a 180-day moneyback guarantee, and I see you are well within that window. Thanks for giving us a shot! I hope your pup feels better soon

Response from Best Friend's EssentialsAug 4, 2022

Thank you for your review, William! We're so happy to hear that you're enjoying our products. We strive to create the best possible experience for our customers and we're glad to have you as part of the Best Friend's Essentials family.