BestfaredealReviews of bestfaredeal.com

Le service client n’a rien à se reprocher ils répondaient à tous mes mails et à tous mes appels Le seul problème était la réservation qui était difficile à fixer car elle s’annulait après 24h-48h mais ils étaient là pour me répondre et me rassurer qu’ils vont résoudre le problème Aujourd’hui on a résolu le problème Airtransat m’a confirmé que le billet est payé et ne va plus s’annuler «j’espère» 🥲 merci à Antoine Dubois et Clara Smith pour le service

Excellent , my experience was super. Mr Antoine Dubois working for BESTFARE has provided me with best service and I am very pleased and satisfied.

J’ai lu les commentaires ici même sur trustpilot avant de prendre des billets d’avion avec eux. Il y a des bons commentaires à travers le tout. Leur service à la clientèle est très bien, ils sont à votre écoute et vous explique très bien la marche à suivre pour tout. La confirmation est envoyé et vous pouvez même mettre la réservation de votre voyage dans les applications de la compagnie aérienne. Rien à dire sur ça, c’est vrai. SAUF QUE, 24h avant le départ, soit lors de l’enregistrement du vol, la compagnie aérienne n’a jamais reçu le paiement de bestfaredeal, donc annulé votre réservation. En somme, on se retrouve sans billet et aucune nouvelle de bestfaredeal. Merci beaucoup de frauder les gens qui souhaitent seulement vivre des expériences inoubliables aux quatre coins du monde. Je l’ai vécu avant de partir mon expérience inoubliable. Sur ce, mon expérience a commencé sur Les vols d’alexi, donc je ne crois pas que c’est vraiment mieux. Nous avons dû prendre un vol dernière minute vers notre destination, à un prix assez exorbitant avec la compagnie aérienne pour ne pas manquer l’intégralité de notre voyage.

Do not get tickets from this site. I booked flight with them and my flight never showed on airlines site. Even called airline and no flight info. I have contacted best fare deals by email n always get a email stating they were contacting airline. Never got a reply back from them on issue. Called a few times left on hold and no one helped me. Messaged their support thru Whatsapp n no reply. Very disappointed end of day I had to buy my tickets they that actual airline. So don't use this site .

Cheap and no problems.

J'ai payé un billet d'avion depuis le mois de janvier et je n'ai recu jusquici aucun billet. Quand jappelle air canada ils me disent que je ne suis pas dans le vol et bfd ne me prend plus au téléphone et ne répond pas à mes mails Je déconseille vivement, c'est une arnaque

I wish I had googled them before ever purchasing my flight tickets with them. I had the same experience as some described in the reviews. The flight booking numbers kept being canceled for non payment and instead of providing a legitimate confirmation number when I asked for one, they kept asking me wait for a month a half and they "promised" everything would be okay LOL. Funny thing is that I had to ask for the booking numbers in the 1st place. Worst of all of this is that they used my credit card info to book 2 flights from another airline than the one I booked and was supposed to travel with. I only found out after investigating 2 unfamiliar charges. When i asked about it, they kept dismissed and kept dodging. And finally, icing on the cake, they said they couldn't cancel my pending reservation (which logically wasn't even completed in the first place). STAY AWAY FROM THESE SCAMMERS

Awful!! The only reason why I'm giving one star is because I can't give 0. I purchased plane tickets with them I sent them money and received a booking reference. 3 days later the booking is gone. When I called AirFrance they said reservations were made but they never actually received a payment for those tickets. I called bestfare and they said they would get it resolved I had to constantly call and check with them that they are doing something. We ended up receiving tickets however when I called AirFrance they said they didnt get any payments from the travel agency therefore we only had reservations. I spent the whole day on the phone with bestfare and they kept telling me in one hour they would resolve the issue then by 12 pm then by 5 pm etc etc then again Peter assured me that tickets were issued and that the reason why the airline said there weren't was because they were discounted tickets. Then I asked are you sure that if I go to the airport with those tickets on the day of departure I would get in and Peter promised me that yes there would be no issue. So the same day I decide to go to the airport and see for myself. As expected there were no tickets issued even tho Peter said he personally talked to AirFrance. I told them and they tried to tell me that I got scammed by AirFrance (???) then I got a random AirFrance employee to talk to them and then they finally listened. The manager then told me that by tomorrow 6pm (which would be a saturday) I would either get a refund or tickets. I of course received neither. Saturday I called them at 8 pm and they tell me that Sunday by 12 I would get new plane tickets for another date or a refund. Sunday by 2 I call them and ask for a refund they tell me that the refund department doesnt work on weekends when I ask them then how come i was promised a refund on saturday and sunday they were just avoiding the question. Monday I spent the whole day on the phone fighting for a refund mind you one guy told me it would take 24 hours to get my refund another guy told me it takes 48 hours and another one said it would take 10 days. Throughout the whole experience I had to call many many many times and every time they would say they would call me back they wouldn't if you are not on their ass and dont take the initiative to call them they wont do it. For very small things they kept giving me absurd time frames that they would not honour or tell me to call back at a certain time to talk to a certain person and when i called they would tell me that the person is on break or not working. Btw i never got the refund and ended up calling my bank and they contested the charge thank god. If I had listened to Peter and all his coworkers I would have packed my luggage told my family i was coming and gone to the airport only to be told i dont have real tickets. They should be ashamed of themselves the only thing they had to do was pay for the tickets but they prefered buying time and telling me to wait.